1.9
FAULT CODES
DISPLAY CODE ON BOILER
F 01
F 02
F 03
F 04
L 04
F 05
L 05
F 06
F 07
F 09
L 09
L 01
L 02
L06
L0C
L0
F0U
U
F 0C
User Guide
DESCRIPTION
Check system water pressure is between 1 & 1.5bar on the system pressure gauge. To
Low Water Pressure
re-pressurise the system see Section 3. If the boiler still fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the
warranty period.
1. Check other gas appliances in the house are working to confirm a supply is present in the property.
Flame Loss
2. If other appliances do not work or there are no other appliances, check the gas supply is on at the
Fan Fault
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Flow Thermistor
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Return Thermistor
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Outside Sensor Failure
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Contact a qualified electrician or your electricity provider.
Low Mains Voltage
Unconfigured PCB
Unconfigured/faulty PCB or gas valve short circuit. Please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Flow Temperature Overheat
Check system water pressure is between 1 & 1.5 bar on the system pressure gauge.
To re-pressurise the system see Section 3. If the boiler fails to operate then please contact
or No Water Flow
Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the
warranty period.
Ignition Lockout
1. Check condensate Pipe for blockages
2. Check other gas appliances in the house are working to confirm a
3. If other appliances do not work or there are no other appliances, check the gas supply is on at the
False Flame Lockout
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
1. Turn electrical supply to boiler off and on.
5 Boiler Resets in 15 minutes
2. If the boiler fails to operate please contact Ideal (if under warranty) or alternatively a
Blocked Flue/Condensate
1. Check condensate Pipe for blockages
2. Check other gas appliances in the house are working to confirm a supply is present in
3. If other appliances do not work or there are no other appliances, check the gas supply is on at the
Flow/Return Differential >
If the boiler fails to operate then please contact Ideal (if under warranty) or alternatively a
50°C
Gas Safe Registered Engineer if outside of the warranty period.
Rotate all knobs fully clockwise, turn boiler power off and on then press restart.
Diverter Valve in mid-position
for service
DHW Thermistor Fault
If the boiler fails to operate please contact Ideal (if under warranty) or alternatively a Gas
Safe Registered Engineer if outside of the warranty period.
ACTION
meter and/or pre payment meter has credit. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period.
supply is present in the property.
meter and/or pre payment meter has credit. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period.
Gas Safe Registered Engineer if outside of the warranty period.
the property.
meter and/or pre payment meter has credit. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period.
Refer to Section
1.5
9
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