Ideal Heating LOGIC HEAT2 H12 Installation & Servicing

Ideal Heating LOGIC HEAT2 H12 Installation & Servicing

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INSTALLATION
& SERVICING
When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance
specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
For the very latest copy of literature for specification and maintenance practices visit our website idealheating.com
where you can download the relevant information in PDF format.
October 2022
UIN 228298 A04
LOGIC HEAT
H12 H15 H18 H24 H30
2

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Summary of Contents for Ideal Heating LOGIC HEAT2 H12

  • Page 1 When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
  • Page 2 ERP DATA MODEL SYMBOL UNITS 12 kW 15 kW 18 kW 24 kW 30 kW Condensing Boiler Low Temperature Boiler B1 Boiler Cogeneration Space Heater Equipped with a Supplementary Heater Combination Heater Nominal Heat Output for Space Heating Full Load 12.1 15.1 18.1...
  • Page 3 PRODUCT FICHE LOGIC HEAT H BOILER Ideal Heating ERP DATA SYMBOL UNITS MODEL 12 kW 15 kW 18 kW 24 kW 30 kW Condensing boiler Seasonal space heating efficiency class Rated heat output Seasonal space heating energy efficiency ƞs Annual energy consumption...
  • Page 4 RHS - Right Hand Side ETCI - Electro-Technical Council of Ireland LHS - Left Hand Side BS - British Standard PCB - Printed Circuit Board WRAS - Water Regulations Advisory Scheme Ideal Heating reserve the right to vary specification without notice Installation and Servicing...
  • Page 5: Table Of Contents

    CONTENTS Section 1 - General ................6 2.28 Wiring Diagram ..............32 Introduction ................8 2.29 Commissioning and Testing ..........33 Operation ................8 2.30 Initial Lighting ................34 Safe Handling .................8 2.31 The Display ................35 Optional Accessories ..............8 2.32 General Checks ..............35 Safety..................8 2.33 General Checks Cont. - Water Circulation ......36 Safe Handling of Substances ..........9 2.34 Restart Procedure ..............36...
  • Page 6: Section 1 - General

    Section 1 - General Table 1 General Data 12 kW 15 kW 18 kW 24 kW 30 kW Gas Supply 2H - G20 - 20 mbar Gas Supply Connection 15 mm copper compression Injector Size 4.15 4.15 4.15 4.15 4.65 Flow Connection Central Heating 22 mm copper compression...
  • Page 7 Section 1 - General LOGIC HEAT Natural Gas Only BOILER SIZE G.C. Applicance No (Benchmark No.) 41-860-10 41-860-11 41-860-12 41-860-13 41-860-14 Destination Country: For UK, to comply with Building Regulations Part L1 (Part 6 in Scotland) the boiler should be fitted in accordance with the manufacturer’s instructions.
  • Page 8: Introduction

    Section 1 - General INTRODUCTION Operatives should be knowledgeable in handling techniques when performing these tasks and the following precautions should be considered: The Logic Heat H range of boilers are wall mounted, full • Grip the boiler at the base. sequence, automatic spark ignition, low water content, fanned •...
  • Page 9: Safe Handling Of Substances

    [1] Zone 1 by Ideal Heating in writing. If in doubt, please enquire. [2] Zone 2 [2*] Without the end wall, zone 2 must extend 600 mm from the bath Unapproved control devices could invalidate the warranty of this appliance and infringe the Gas Safety Regulations.
  • Page 10: Gas Supply

    Section 1 - General GAS SUPPLY 1.10 WATER CIRCULATION SYSTEM Consult the local gas supplier to establish an adequate supply IMPORTANT A minimum length of 1 metre of copper pipe of gas. Do not use existing service pipes without consulting the MUST be fitted to both flow and return connections from the local gas supplier.
  • Page 11: Boiler Dimensions, Services & Clearances

    Section 1 - General 1.14 BOILER DIMENSIONS, SERVICES & CLEARANCES Refer to Section 2.22 The boiler connections are made on the boiler connection Side and Rear Flue tails. a. Provided that the flue hole is cut accurately, e.g. with a core drill, the flue can be installed from inside the building The following minimum clearances must be maintained where wall thicknesses do not exceed 600 mm.
  • Page 12: Open Vent System Requirements

    Ideal Heating. The isolation valves should be fitted as close to the pump as possible. It is recommended that an automatic air vent should be fitted to the return connection.
  • Page 13: Low Head And Large Systems With Extensive Pipe Runs

    Section 1 - General 1.17 LOW HEAD AND LARGE SYSTEMS WITH EXTENSIVE PIPE RUNS - OPEN VENT This arrangement is useful for large systems where radiators at the extremities are difficult to vent. This can lead to pumping over with conventional feed and vent arrangements.
  • Page 14: Sealed System Requirements - Cont

    Section 1 - General 1.19 SEALED SYSTEM REQUIREMENTS - CONT. 3. Pressure Gauge 8. Filling A pressure gauge covering at least the range 0-4 bar The system may be filled by one of the following must be fitted to the system. The gauge should be methods: easily seen from the filling point and should preferably be Through a cistern, used for no other purposes, via a...
  • Page 15: System Balancing

    BS7593:2019 details the steps necessary to IMPORTANT The application of any other treatment clean a domestic heating system. to this product may render the guarantee of Ideal Heating invalid. 3. In hard water areas, treatment to prevent lime scale may be necessary - however the use of artificially softened water is NOT permitted.
  • Page 16: Section 2 - Installation

    Section 2 - Installation BOILER ASSEMBLY - EXPLODED VIEW PIPE - RETURN FLUE MANIFOLD - REAR SEALING CAP FLOW THERMISTOR FLOW MANIFOLD/ASSEMBLY CLAMP RETAINING FLUE TURRET IGNITION DETECTION LEAD GAS COCK HOSE CONDENSATE INTERNAL CONTROLS BOX LID GAS VALVE SIPHON TRAP CONTROL BOX FRONT PIPE - GAS INJECTOR CONDENSATE OUTLET CONNECTION...
  • Page 17: Unpacking

    Section 2 - Installation UNPACKING The boiler is supplied fully Unpack and check the contents assembled in Pack A. A telescopic or non-telescopic flue assembly for rear or side flue outlet in Pack B is suppled as a separate order. Pack A Contents Boiler Hardware Pack Box...
  • Page 18: Wall Mounting Template

    Section 2 - Installation WALL MOUNTING TEMPLATE Extended centre line “A” 1 5 5 The wall mounting template is located on the internal (2 0 0 ) protective packaging. The template shows the position of the fixing and rear flue centre holes for a standard installation Care MUST be taken to ensure the correct holes are drilled.
  • Page 19: Flues And Locations

    Section 2 - Installation FLUES AND LOCATIONS This installation & servicing manual must be read in conjunction with flue kit and fitting guide. Flue deflector Vertical flue Telescopic Horizontal flue Flue extension 0.6 or 0.8 m terminal and horizontal flue 0.5 m, 1 m or 2 m 0.5 or 0.7 m connector...
  • Page 20: Flues And Locations - Cont

    Section 2 - Installation FLUES AND LOCATIONS - CONT B = Top Clearance Flue systems that require extension kits must be installed Top Clearance is measure from the top of the turret to the top with a 1.5° decline from the flue terminal back to the boiler. of the hole where the flue terminates.
  • Page 21: Horizontal Flue Positions

    Section 2 - Installation HORIZONTAL FLUE POSITIONS Facing the boundary Opening in adjacent building Boundary a. < 1000 300 c. 600 d. 300 b. Parallel to the boundary At an angle to the boundary All measurements : mm Refer to Table 3 2.10 VERTICAL FLUE POSITIONS Height Difference ‘A’...
  • Page 22: Flue System Dimensions

    Section 2 - Installation 2.11 FLUE SYSTEM DIMENSIONS 2.12 FITTING THE TURRET Flue Design 1. Ensure the condensate trap in filled with water IMPORTANT: 2. Ensure the rubber seal is not damaged and fitted correctly on the appliance manifold. 1. Flue lengths may vary, always measure flue lengths before cutting.
  • Page 23: Cutting The Flue

    Section 2 - Installation 2.13 CUTTING THE FLUE 10 mm Adjust to Length = “A” + 44 mm from terminal lip CUTTING HORIZONTAL FLUE TERMINAL +14 mm (non-telescopic) +14 mm Wall Thickness 1. Measure the required cut flue length (A + 44 mm) 2.
  • Page 24: Assembling The Vertical Flue

    Section 2 - Installation For the full range of A video showing how to correctly SCAN SCAN FLUE AND ACCESSORIES measure and fit a flue can be for Flue Fitting for Flues and found by viewing the QR Code. please visit idealheating.com/ Video’s Accessories Guide flues...
  • Page 25: Rear Flue Outlet Kit (55/80) Assembly

    Section 2 - Installation 2.15 REAR FLUE OUTLET KIT (55/80) ASSEMBLY - EXPLODED VIEW 1. Rear flue (55/80) 2. Plastic Connector 3. Wall Mounting Plate 2.16 TERMINAL WALL SEAL ASSEMBLY / POSITIONING Prior to fitting the flue, the rubber terminal wall seal provided Once the flue is installed it is IMPORTANT that the rubber in the flue pack MUST be fitted to the flue terminal as shown terminal wall seal is pressed against the outside wall to...
  • Page 26: Fitting The Wall Plate / Rear Flue Terminal Assembly

    Section 2 - Installation 2.18 FITTING THE WALL PLATE / REAR FLUE TERMINAL ASSEMBLY 1. Ensure the rubber terminal wall seal is fitted to the terminal. Refer to Section 2.16 2. Insert the previously cut to length terminal assembly into the plastic connector. 3.
  • Page 27: Condensate Drain

    Section 2 - Installation 2.20 CONDENSATE DRAIN External Drain Connections The use of an externally run condensate drainage pipe should only be considered after exhausting all internal termination options as described previously. An external system must terminate at a suitable foul water discharge point or purpose designed soakaway.
  • Page 28: Condensate Drain - Cont'd

    Section 2 - Installation 2.21 CONDENSATE DRAIN - CONT’D Figure 2 - Connection of a Condensate Drainage Pipe Figure 1 - Connection of Condensate Drainage Pipe to Downstream of a Sink, Basin, Bath or Shower Water Trap to Internal Soil & Vent Stack Internal Soil Vent Stack Boiler Boiler...
  • Page 29: Connections

    Section 2 - Installation 2.22 CONNECTIONS return flow Ensure all boss blanking plugs are removed before connecting hardware. WATER CONNECTIONS The boiler flow and return pipes are supplied fitted to the boiler and ready for top connection. Top Connection Connect the system pipework to the boiler flow and return pipes using compression fittings.
  • Page 30: Installer Wiring - Continued

    Section 2 - Installation 2.25 INSTALLER WIRING - CONTINUED When making the mains electrical connections to the boiler it is important that the wires are prepared in such a way that the earth conductor is longer than the current carrying conductors, such that if the cord anchorage should slip, the current carrying conductors become taut before the earthing conductor.
  • Page 31: Installer Wiring - Cont

    Section 2 - Installation 2.26 INSTALLER WIRING - CONT LOGIC HEAT H BOILER WITH Y PLAN SYSTEM Y PLAN FUSED VALVE SPUR BOILER SL 1 MAINS IN IN OUT CH ON TIMER HW ON HW OFF PUMP LOGIC HEAT H BOILER WITH S PLAN SYSTEM S PLAN VALVE S PLAN...
  • Page 32: Wiring Diagram

    Section 2 - Installation 2.28 WIRING DIAGRAM DHW Turbine SV DHW Turbine Gnd DHW Turbine Signal Installation and Servicing...
  • Page 33: Commissioning And Testing

    Section 2 - Installation 2.29 COMMISSIONING AND TESTING B. Gas Installation A. Electrical Installation WARNING: WARNING: Electrical safety checks should be Open windows, doors and extinguish carried out by a qualified person. flames before starting the next steps. Do not smoke. 1.
  • Page 34: Initial Lighting

    Section 2 - Installation 2.30 INITIAL LIGHTING Legend A. Temperature Knob B. Mode Button C. Boiler Status Display D. Burner On indicator E. Restart Button H. Gas Inlet Pressure Test Point J. Gas Service Cock 9. Press the Mode button (B) until Off is not shown at the IMPORTANT Do not operate the appliance before it has bottom or the screen.
  • Page 35: The Display

    Section 2 - Installation 2.31 THE DISPLAY 2.32 GENERAL CHECKS Make the following checks for correct operation: The user control has one display to inform the user about the status of the boiler. The display shows the status of the flame.
  • Page 36: General Checks Cont. - Water Circulation

    Section 2 - Installation 2.33 GENERAL CHECKS CONT. - WATER CIRCULATION WATER CIRCULATION SYSTEM WATER TEMPERATURES 1. With the system COLD, check that the initial pressure is Temperatures can be selected using the Temperature Knob correct to the system design requirements. For pre-pressurised systems, this should be 1.0 bar.
  • Page 37: Accessing The Installer Mode

    Section 2 - Installation 2.35 ACCESSING THE INSTALLER MODE To access Installer Mode, press the “MODE” and 5. “UF” will be shown. “RESTART” buttons together for more than 5s. Press”MODE” 1. The last 3 faults will be shown. See Frame 4.1 for Fault 6.
  • Page 38: Section 3 - Servicing

    Section 3 - Servicing SERVICING SCHEDULE WARNING: Servicing can only be carried out by Gas Safe Registered Engineers Always turn OFF the gas supply at the gas service cock, and switch OFF and disconnect the electricity supply to the appliance before servicing Combustion testing must be carried out by a competent person using a combustion analyser conforming to BS EN 50379-3:2012.
  • Page 39: Removal / Replacement Of Components

    Section 3 - Servicing REMOVAL / REPLACEMENT OF COMPONENTS WARNING: Do not operate the boiler without a front panel fitted Notes. When replacing any component. 1. In order to assist fault finding, the control panel has an 1. Isolate the electricity supply. LCD diagnostic display.
  • Page 40: Boiler Front Panel Removal / Replacement

    Section 3 - Servicing BOILER FRONT PANEL REMOVAL / REPLACEMENT REMOVAL REPLACEMENT 1. Loosen the two screws retaining the front panel. 3. Hook the panel onto the top retaining clips. 2. Pull the two clips down to disengage and pull panel 4.
  • Page 41: Fan And Venturi Assembly Removal And Cleaning

    Section 3 - Servicing FAN AND VENTURI ASSEMBLY REMOVAL AND CLEANING 1. Disconnect the electrical leads from the fan. 9. Inspect fan outlet sealing gasket and replace if necessary. 2. Remove the clip from the gas control valve outlet and ease the pipe upwards.
  • Page 42: Burner Removal And Cleaning

    Section 3 - Servicing BURNER REMOVAL AND CLEANING SCAN for video Refer to Section 4. Pull the burner out from the left hand 1. Remove the 2 burner front fixing screws and the side of the boiler once it is in the vertical 2 rear extended nuts.
  • Page 43: Ignition / Detection Electrode Replacement / Inspection

    Section 3 - Servicing IGNITION / DETECTION ELECTRODE REPLACEMENT / INSPECTION Refer to Section Ignition /Detection Electrode 1. Remove the fan. Refer to Section 2. Remove the flue manifold. 3. Remove the burner. Refer to Section 4. When servicing the boiler inspect the condition of the electrode and check the dimensions shown.
  • Page 44: Flow & Return Thermistor Replacement

    Section 3 - Servicing 3.11 FLOW & RETURN THERMISTOR REPLACEMENT Refer to Section 1. Disconnect the electrical leads from the thermistors. 4. Reconnect the electrical lead to the new thermistors and reassemble in reverse order, ensuring that the thermistor 2. Unclip the flow thermistor from the flow pipe and is securely fitted to the pipe on the thermistor locator tab withdraw it from the boiler.
  • Page 45: Spark Generator Replacement

    Section 3 - Servicing 3.14 SPARK GENERATOR REPLACEMENT Refer to Section 1. Disconnect the leads from the spark generator. 4. Fit the new spark generator and re-assemble ensuring that the the earth lead is replaced. 2. Gently push up the generator to release the bottom clip from the gas valve mounting bracket.
  • Page 46: Condensate Trap Replacement / Cleaning

    Section 3 - Servicing 3.16 CONDENSATE TRAP REPLACEMENT / CLEANING Refer to Section 3.17 FLOW SWITCH REPLACEMENT Refer to Section 1. Drain the boiler. Refer to Section 2. Pull off the electrical connection. 3. Turn the retaining collar anti-clockwise and pull the head from the housing.
  • Page 47: Heat Engine Replacement

    Section 3 - Servicing 3.19 HEAT ENGINE REPLACEMENT 16. Ensure the trap is filled with water. Refer to Section Refer to Section 3.17 CAUTION: Protect the gas and electrical controls with 17. Refill the boiler and check for leaks. a waterproof sheet. Refer to Section 2.22 18.
  • Page 48: Section 4 - Fault Finding

    Section 4 - Fault Finding Section 4 - Fault Finding FAULT FINDING MAIN MENU ‘L 01’ Go to Section 4.2: Flow Temperature Overheat Lockout ‘L 02’ Go to Section 4.3: Ignition Lockout ‘L 0C’ 5 Restarts within 15 minutes: Turnpower off & on ‘L 06’...
  • Page 49: L 01' - Overheat Lockout

    Section 4 - Fault Finding ‘L 01’ - OVERHEAT LOCKOUT Is the Boiler and CH System filled with water and all Fill and vent the system and open all isolation, system filter and radiator valves open? isolation valves, then restart boiler Check that the external Pump is rotating Is the Flow/Return Differential across the Boiler in freely.
  • Page 50: L 06' - Flame On Before Gas Valve On

    Section 4 - Fault Finding ‘L 06’ - FLAME ON BEFORE GAS VALVE ON Check routing and integrity of internal boiler wiring is OK. Restart the boiler, does Boiler Work OK? Check condition of Electrode and replace if deteriorated. Replace Electrode ‘F 02 OR FN OR LN’...
  • Page 51: F 03' - Fan Fault

    Section 4 - Fault Finding ‘F 03’ - FAN FAULT Does the wiring from the Fan to the PCB have Rectify Wiring & secure connections at both ends and has not connections deteriorated? Does the wiring have continuity? Replace PCB Is there 230Vac at the Blue and Brown connections to the 3 way connection on the Fan? Replace Fan...
  • Page 52: F 05 Or L 05' - Return Thermistor Fault

    Section 4 - Fault Finding ‘F 05 OR L 05’ - RETURN THERMISTOR FAULT Pump Housing Check the resistance using a suitable multimeter connected across the thermistor’s terminal pins. Fit a new Thermistor Temperature Resistance kΩ 9.7 – 10.3 2.4 – 2.6 1.0 –...
  • Page 53: No Ch Operation

    Section 4 - Fault Finding 4.11 NO CH OPERATION Press Mode button (B) until “Off” not shown Is “Off” shown underneath the tap on the display? Switch CH Timer and Room Thermostat On Are CH Timer and Room Thermostat switched on? Open the Radiator Valves Are the Radiator Valves Open? No voltage from Timer/Room Stat.
  • Page 54: No Display

    Section 4 - Fault Finding 4.12 NO DISPLAY Supply power to the boiler Is there 230Vac to the boiler at L and N? Is the wiring from the terminal block to the PCB Connect the wiring from the terminal block to the connected securely? PCB securely.
  • Page 55: Section 5 - Spare Parts

    Section 5 - Spare Parts When replacing any part on this appliance use only spare parts that you can be assured conform to the safety LINK and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly to spares authorised by Ideal.
  • Page 56: Section 6 - Benchmark & Commissioning

    Section 6 - Benchmark to Commissioning Installation and Servicing...
  • Page 57 Section 6 - Benchmark to Commissioning Benchmark Commissioning & Warranty Validation Service Record It is a requirement that the boiler is installed and commissioned to the manufacturers’ instructions and the data fields on the commissioning checklist completed in full. To instigate the boiler warranty the boiler needs to be registered with the manufacturer within one month of the installation.
  • Page 58 Section 6 - Benchmark to Commissioning GAS BOILER SYSTEM COMMISSIONING CHECKLIST & WARRANTY VALIDATION RECORD Address: Boiler make and model: Boiler serial number: Commissioned by (PRINT NAME): Gas Safe registration number: Company name: Telephone number: Company email: Company address: Commissioning date: Heating and hot water system complies with the appropriate Building Regulations? Optional: Building Regulations Notification Number (if applicable): Time, temperature control and boiler interlock provided for central heating and hot water...
  • Page 59 Section 6 - Benchmark to Commissioning SERVICE & INTERIM BOILER WORK RECORD It is recommended that your boiler and heating system are regularly serviced and maintained, in line with manufacturers’ instructions, and that the appropriate service / interim work record is completed. Service provider When completing a service record (as below), please ensure you have carried out the service as described in the manufacturers’...
  • Page 60 Section 6 - Benchmark to Commissioning FLOWCHART FOR CO LEVEL AND COMBUSTION RATIO CHECK ON COMMISSIONING A CONDENSING BOILER Important Preliminary Information on Checks The air gas ratio valve is factory-set and must not be adjusted DURING COMMISSIONING. If the boiler requires conversion to operate with a different gas family (e.g. conversion from natural gas to LPG) separate guidance is provided with the conversion kit supplied and this must be followed.
  • Page 61 Section 6 - Benchmark to Commissioning Start Set Boiler to Maximum Gas Rate. Carry Out Flue Integrity Check Using Analyser. Refer to Page 60 In accordance with boiler instructions, set Insert analyser probe into air inlet test point (where boiler to operate at maximum rate (full load available) and allow readings to stabilise.
  • Page 62 Notes Installation and Servicing...
  • Page 63 Notes Installation and Servicing...
  • Page 64 At Ideal Heating we take our environmental impact seriously, therefore when installing any Ideal Heating product please make sure to dispose of any previous appliance in an environmentally conscious manner. Households can contact their local authority to find out how.

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