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How to Reach Us
Customer Support
and Equipment
Repair Information
Ordering Service
Parts
Supplies Information
1-6
INTRODUCTION: How to Reach Us
If you have questions about your monitoring equipment or if you need
service for equipment repair call:
U.S.A and Canada:
Other countries:
Local sales and service
representative:
Service parts are items that are not expended in the normal operation of
the product. They are generally replacements for defective or
malfunctioning items inside the product. Service parts include PCB
assemblies, electronic components, internal cables and harnesses,
software or firmware, and operator and service manuals.
A part number for the item to be replaced is necessary for ordering a
service part. If the part number for the desired item is unobtainable, the
following will be necessary to order the item:
• model and serial number of the equipment
• part number/name of the assembly where the item is used,
• item name, and
• where applicable, reference designation (e.g., R13, S12, U32).
Supply items are generally those items used during normal operation of
a product. Leadwires, electrodes, patient cables, printer paper, Aqua-
Knot water traps, airway adapters, and calibration gases are examples of
supply items.
Make telephone inquiries about supply items at:
U.S. only:
800-558-5102
Outside U.S.: 414-521-6856 (or contact your local sales and service
representative)
APEX Telemetry Transmitter
401566-166
800-558-7044 (24-hour service)
561-575-5000 (during U.S. business hours only)
or contact your local sales and service
representative
______________________________________
Name:
___________________________________
Telephone:
Revision D
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