Sena 30K - Bluetooth Mesh-Network Headset Communication Device Quick Start Guide

RIDE CONNECTED

The 30K features Sena's Mesh Intercom technology allowing your group to seamlessly communicate, even if a rider falls out of range. With more connections and Mesh Intercom™ technology, the 30K is the next generation of communication.

	Mesh Intercom™ up to 2 km (1.2 mi)*		Bluetooth ® 5.0
	Audio Multitasking™		Multi-Way Intercom
	Intercom up to 2 km (1.2 mi)*		HD Speakers
	Advanced Noise Control™		Group Intercom
	Remote Control		Fast Charging

* in open terrain

GETTING STARTED

1. This product comes with a Quick Start Guide, which is a basic version of the User's Guide.
2. Update this product for free with the latest firmware to fully enjoy the new advanced features built into this product. Visit sena.com to see how to update your product.
3. Users can follow Sena on Facebook, YouTube, Twitter and Instagram to receive the most up to date information on products, helpful tips and all other announcements regarding Sena products.

How to Use This Guide

The legend and callouts are here to help you read the illustrations. New technology can be confusing, but we've created a simple way to perform actions using illustrations.

Buttons

1. 
   
   Mesh Intercom Button
2. 
   
   Phone Button
3. 
   
   Jog Dial
4. 
   
   Ambient Mode Button

Icon Legend

Tap button/Jog Dial the specified number of times

Press and Hold button/Jog Dial for the specified amount of time

Rotate Jog Dial clockwise (right) or counterclockwise (left).

Rotate while Pressing Jog Dial clockwise (right) or counterclockwise (left).

Audible prompt from the Bluetooth Module

QUICK START GUIDE

Product Details

1. Mesh Intercom Antenna
2. Mesh Intercom Button
3. Status LED
4. Bluetooth Antenna
5. Phone Button
6. Jog Dial
7. Ambient Mode Button
8. DC Power Charging & Firmware Upgrade Port

Installation

Mesh Intercom Antenna

Pull the Mesh Intercom Antenna outwards slightly to unfold it.

SENA MOTORCYCLES App

Download the SENA MOTORCYCLES App at Google Play Store or App Store.

SENA MOTORCYCLES

• Device configuration setting

Sena Device Manager

The Sena Device Manager allows you to upgrade the firmware and configure its settings directly from your PC or Apple computer. Download the Sena Device Manager from sena.com.

NOTICE

• This Quick Start Guide (Version 3.0) explains how to operate a 30K headset with firmware version 4.0 or higher.
• For the operation of a headset with a firmware version lower than 4.0, refer to the 30K Quick Start Guide (Version 2.1.0) or lower.

Basic Operations

Powering On

Powering Off

Volume Up

Volume Down

Checking the Battery Level

Instruction is for when powering the headset on.

Visual Method

VISUAL METHOD	=
HIGH	=
MED	=
LOW	=

Phone Pairing

1. 
   
   
   
2. Select 30K in the list of Bluetooth devices detected.
   

• For more information on phone pairing, refer to the User's Guide.

Mobile Phone

Answer a Call

Reject a call

End a Call

Make Call with Voice Dialer

Music Controls

Play/Pause

Track forward

Track backward

Mesh Intercom™

When Mesh Intercom is enabled, the 30K will automatically connect to nearby 30K users and allow them to talk to each other by pressing the Mesh Intercom Button.

Mesh Intercom On

Mesh Intercom Off

Note: Open Mesh and Group Mesh cannot communicate with the previous modes Public Mode and Private Mode. In case of no communication, the headset should be upgraded to the latest firmware.

Open Mesh™

When Mesh Intercom is enabled, the headset will be in Open Mesh (default: channel 1) initially. Users can freely communicate with each other in the same Open Mesh channel.

Channel Setting (Default: channel 1)

If the Open Mesh communication experiences interference because other groups are also using channel 1 (default), change the channel. You can select from channels 1 to 9.

Enter into the Channel Setting


Navigate between Channels
(1 → 2 → ••• → 8 → 9 → Exit → 1 → •••)


Save the Channel

Note: To exit the Channel Setting, rotate the Jog Dial clockwise or counterclockwise until you hear a voice prompt, "Exit", and tap the Jog Dial.

Group Mesh™

Group Mesh is a closed group intercom function that allows users to join, leave, or rejoin a group intercom conversation without pairing each headset. Up to 24 users can all be connected in each private group.

Creating a Group Mesh

Creating a Group Mesh requires two or more Open Mesh users.

Open Mesh

1. Enter into Mesh Grouping to create a Group Mesh.
   
2. The headsets complete Mesh Grouping and automatically switch from Open Mesh to Group Mesh.
   

Open Mesh

Group Mesh

Joining an Existing Group Mesh

One of the members in an Existing Group Mesh can allow new members in Open Mesh to join the Existing Group Mesh.

New Members

Existing Group Mesh and Current Members

1. One of the current members and a new member enter into Mesh Grouping to join the Existing Group Mesh.
   
2. The headsets complete Mesh Grouping. The new members will hear a voice prompt as their headsets automatically switch from Open Mesh to Group Mesh.
   
   

Reset Mesh

If a headset in an Open Mesh or Group Mesh resets the Mesh, it will automatically return to Open Mesh (default: channel 1).

Enable/Disable Mic (Default: Enable)

Users can enable/disable the microphone when communicating in a Mesh Intercom.

Enable/Disable the Microphone

Bluetooth Intercom

Up to three other people can be paired with the headset for Bluetooth intercom conversations.

Intercom Pairing

There are two ways to pair the headset.

Using the Smart Intercom Pairing (SIP)

SIP allows you to quickly pair with your friends for intercom communication by scanning the QR code on the SENA MOTORCYCLES App without remembering the button operation.

1. Pair the mobile phone with the headset.
2. Open the SENA MOTORCYCLES App and tap (Smart Intercom Pairing Menu).
3. Scan the QR code displayed on your friend (B)'s mobile phone.
   • Your friend (B) can display the QR code on the mobile phone by tapping > QR code ( ) on the SENA MOTORCYCLES App.
     
4. Tap Save and check that your friend (B) is paired with you (A) correctly.
5. Tap Scan ( ) and repeat steps 3-4 to pair with Intercom Friends (C) and (D).

Note: The Smart Intercom Pairing (SIP) is not compatible with Sena products that use Bluetooth 3.0 or below.

Using the Button

1. The users (You, B) enter into Intercom Pairing.
   
   
   
2. The users' headsets will be automatically paired.
   
   
3. Repeat the steps above to pair with other headsets (C and D).

Two-Way Intercom

Last-Come, First-Served

YOU	Intercom Friend 1
YOU	Intercom Friend 1	Intercom Friend 2
YOU	Intercom Friend 1	Intercom Friend 2	Intercom Friend 3

Start/End with Intercom Friend 1

Start/End with Intercom Friend 2

Start/End with Intercom Friend 3

Ambient Mode

Configuration Menu

Accessing the Configuration Menu

Navigating Between Menu Options

Enable or Execute Menu Options

Troubleshooting

Factory Reset

Fault Reset

Note: Fault Reset will not restore the Bluetooth module to factory default settings.

QUICK REFERENCE

TYPE	OPERATION	BUTTON COMMANDS
Basic Operations	Power on / Power off
	Volume up / Volume down	or
	Ambient Mode
Mobile Phone	Answer phone call
	End phone call
	Reject phone call
	Call transfer while on the phone
	Voice dial
	Speed dial
Music	Play/Pause Music
	Track forward
	Track backward
Mesh Intercom™	Mesh Intercom on/off
	Channel setting
	Mesh Grouping
	Reset Mesh
	Enable/Disable Mic
Intercom	Intercom Pairing
	Start/End Intercom

SENA Technologies, Inc.
Customer Support: sena.com