Diagnostic Codes Table - Chamberlain ELITE SL585UL Installation Manual

Diagnostic Codes Table

Some codes are saved in the code history and some are not. If a code is not saved it will briefly appear on the display as it occurs, then disappear.
LiftMaster System
Code Meaning
31
Main control board has experienced an internal
failure.
35
Max-Run-Time Exceeded Error
36
Product ID Error
37
Product ID Failure
43
Exit Loop Error
44
Shadow Loop Error
45
Interrupt Loop Error
46
Wireless edge battery low
47
Power board fault
50
Run-Distance Error
53 Brownout occurred
54 Wireless Second Operator Communication Error
55 System AC Overvoltage
56 System AC Undervoltage
57 Limit Error - Stuck Switch
58 Limit Error - Wrong Switch
59 Missing Power Board
Minimum number of monitored entrapment
60
protection devices not installed.
61 CLOSE EYE/INTERRUPT held more than 3 minutes
62 CLOSE EDGE held more than 3 minutes
63 OPEN EYE/EDGE held more than 3 minutes
64 CLOSE EYE/INTERRUPT held more than 3 minutes
65 CLOSE EYE/EDGE held more than 3 minutes
66 OPEN EYE/EDGE held more than 3 minutes
67 Wireless edge triggered more than 3 minutes
68 Wireless edge loss of monitoring
69 Wireless edge triggered
TROUBLESHOOTING
Installed System
Solution
Disconnect all power, wait 15 seconds, then reconnect power (reboot). If
issue continues, replace main control board.
Check for an obstruction, then reprogram the limits.
Was the control board just replaced? If so, erase limits, enter limit setup
mode and set limits. If not, disconnect all power, wait 15 seconds, then
reconnect power before changing product ID harness.
Unplug product ID harness then plug back in. Disconnect all power, wait
15 seconds, then reconnect power before replacing product ID harness.
Failure or missing loop (SHORT or OPEN - LiftMaster Plug-in Loop
Detector only) Check loop wiring throughout connection. May be a short
in the loop, or an open connection in the loop.
Replace batteries in wireless edge.
Relay fault detected in the power board. Replace the power board.
The limits are less than the minimum requirement or longer than what
was learned. Check limit positions and proper switch function. Run-
distance can be re-learned by setting the handing again.
AC/DC board supply dipped below allowable level. Review power supply
and wiring. If rebooting, ensure enough time for discharge of power to
force a fresh boot.
Check the second operator for power. If OFF, restore power and try to run
the system. If powered, deactivate the wireless feature and then re-learn
the second operator.
Call utility.
Check wiring and wire gauge to operator.
Check switch for proper operation. Check harness for shorts. Replace if
defective.
Check motor wiring.
Check harness for shorts. Check for presence of power board.
Review monitored entrapment protection device connections. Slide gate
operators require a minimum of two external safety devices; one in the
close and one in the open direction.
Check wired input on main control board; check for alignment or
obstruction.
Check wired input on expansion board; check for alignment or
obstruction. The photoelectric sensors may be installed too far apart.
Check wired input for wiring issue or obstruction.
Check wireless edge inputs.
IF an obstruction occurred, no action required. If an obstruction did NOT
occur, check inputs and wiring.
Informational
41
External Entrapment
Protection
Inherent Entrapment
Protection
Saved
NO
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
NO
YES
YES
YES
YES
NO