Minolta PageWorks PageWorks Pro L User Manual page 167

Problems During Data Transmission and the Print Cycle
Troubleshooting the Print Cycle (2/2)
Symptom
A paper misfeed.
Double feed.
The error message
shown below appears
on the screen of your
computer and your
document will not
print.
"Error at SuperMeta-
File record type 0x20,
offset 0x168e"
Cause
Possible causes
include:
• Paper does not meet
specifications
required.
• Transparencies have
not been fanned
thoroughly before
loading.
• Paper is not loaded
properly in the tray.
• The optional third
cassette unit is not
installed properly.
• The fusing unit
requires replace-
ment.
Multiple sheets are
output together.
Power to the printer
has been turned off.
The interface cable
(parallel) connection
is not secure.
Action
Once you have identi-
fied the cause of the
problem, use the cor-
responding reference
pages listed below and
follow the instructions
provided.
• For the types of
paper that can be
used, see "Paper"
+p. 2-19
• Reload the transpar-
encies/paper.
+p. 2-31
• To clear a paper
misfeed, see "Clear-
ing a Paper Mis-
feed" +p. 5-21
• Reinstall the third
cassette unit.
+
Set-up Guide"
"
• Change the fusing
+
unit. p. 4-23
Fan the paper stack
thoroughly and reload
it.
Turn on the printer
and send the print job
again.
Secure the interface
cable connection and
send the print job
again.
5-4