Konica Minolta PagePro 9100 User Manual page 93

Konica minolta pagepro 9100: users guide
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Symptom
Characters
print incor-
rectly.
You hear
unusual
noises.
The printer
goes into
power-
saving
mode.
You are
unable to
access
Accounting
in Crown-
View.
The fonts list
was not
updated
after down-
loading a
font to disk.
Solving Problems
Cause
The fonts are set
incorrectly on your
printer driver.
The printer is not
level.
The media tray is not
installed correctly.
There is a foreign
object stuck inside
the printer.
The printer automati-
cally switches to
power-saving mode
after 30 minutes of
inactivity (default).
The printer is not
turned on and IDLE.
You do not have a
hard disk installed.
The printer's font list
has not been
refreshed.
Solution
Check your driver (Properties/Fonts tab)
to make sure you are using the correct
fonts (such as TrueType fonts).
Put the printer on a flat, hard, stable,
level surface.
Remove the media tray that you are
printing from and reinsert it completely
into the printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Service. See the Service & Support
Guide for the office closest to you.
You can change the number of minutes
before the printer switches to power-sav-
ing mode in the Administration/Engine/
Energy Saver menu.
Make sure the printer is on and IDLE
appears in the control panel.
For more information about CrownView,
refer to the Crown Books in PDF on the
Documentation CD-ROM.
Install a hard disk.
Print an advanced status page. The
downloaded fonts should now appear.
87

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