Konica Minolta Magicolor 5650EN User Manual page 243

Symptom
The
web-based
utility cannot
be accessed.
Media is
wrinkled.
The date and
time is not
correctly
maintained
on the
printer.
The pages
that were fed
out were not
uniformly
loaded and
the staples
are
incorrectly
positioned.
The hard
disk was
automatically
formatted.
Solving Other Problems
Cause
The PageScope Web
Connection Adminis-
trator's password is
incorrect.
The media is moist
from humidity or hav-
ing water spilled on it.
The transfer roller or
fuser unit is defective.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
The backup battery
has reached the end
of its service life.
There are large curls
in the paper.
There are gaps
between the media
guides of the paper
tray and the sides of
the paper.
The hard disk was
full.
Solution
The PageScope Web Connection
Administrator password has a 6-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference Guide
on the Utilities and Documentation
CD-ROM.
Remove the moist media and replace it
with new, dry media.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Use KONICA MINOLTA approved
media. See "Media Specifications" on
page 108.
Replace the backup battery. For
details, see "Replacing the Backup Bat-
tery" on page 180.
Remove the paper from the paper tray,
turn it over, and then load it again.
Slide the media guides of the paper
tray against the sides of the paper so
that there are no gaps.
When the control panel displays
NEAR FULL
, delete print jobs and
resources (fonts, forms, etc.) which
were saved on the hard disk using
Download Manager or PageScope
Web Connection.
HDD
229