Replacement Parts; Troubleshooting - Shark AI Ultra RV2600WDEU Instructions Manual

REPLACEMENT PARTS

NOTE: To order replacement visit sharkclean.eu.
Filter Robot Dust Bin
Brushroll Door Side Brush
NOTE: Side brush
design may vary
Mop Pad Fluid Reservoir
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Brushroll Battery
Charging Dock Dock Landing Mat
MAINTENANCE

TROUBLESHOOTING

If any error lights are illuminated or flashing on your Shark® AI Ultra Robot, see the error code
chart below:
ERROR # ERROR CODE
2 DOCK (RED) + ! (RED) flashing
2 CLEAN (RED) + DOCK (RED) + ! (RED) flashing
2 CLEAN (WHITE) + DOCK (RED) + ! (RED) flashing
2 CLEAN (WHITE) + ! (RED) flashing
CLEAN (GREEN) + DOCK (GREEN) + ! (RED)
3
flashing together
6 DOCK (RED) flashing
7 CLEAN (RED) + DOCK (WHITE) flashing
9 CLEAN (RED) + DOCK (RED) flashing
10 CLEAN (RED) flashing
16 CLEAN (RED) + DOCK (WHITE) alternating
21 CLEAN (RED) + DOCK (WHITE) + ! (RED) flashing
24 BATTERY ICON (RED) flashing
24 DOCK (WHITE) + ! (RED) flashing
25 CLEAN (YELLOW) flashing
SOLUTION
Side brush is stuck. Remove any debris from around the side
brush so it moves freely.
A drive wheel is stuck. Clean the wheels and remove any
debris wrapped around the axles so they can move freely.
Wheel motor encoder failure. Please visit sharkclean.eu.
Blockage in brushroll. Remove any debris from around and
inside the brushroll so that it can spin freely.
Suction motor failure. Remove and empty the dust bin, clean
the filters, remove the brushroll and brushroll door, and
remove blockages.
Front bumper may be jammed. Clean the bumper and make
sure it moves in and out freely.
Cliff sensor error. Move your robot to a new location and
clean its cliff sensors.
Robot dust bin needs to be reinstalled. Insert the dust bin
until it clicks in place.
Robot may be stuck on an obstacle. Move robot to a new
location on a level surface.
Robot is stuck. Move your robot to a new location and make
sure the front bumper moves in and out freely.
Robot has encountered an error while booting. Please turn the
power off and back on.
Battery is critically low and needs recharging. Please pick
up your robot and place it on the base. Make sure the base
indicator light turns blue to confirm your robot is placed on
the base correctly.
Robot has encountered an error while charging. Please
make sure you are using the correct power cord for the
base.
Fluid reservoir is empty.
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