Page 3
Hello. Cozzia Qi XE PRO. At Cozzia we understand that every body is different and have carefully designed your massage chair with that in mind. Scan QR Code to Visit Website Scan QR Code for Operation Video Scan QR Code for Service Support For replacement parts and tech support, please call our service and warranty phone number, or visit www.cozziausa.com...
CONTENTS Everything you need for a relaxing experience. CZ-716 CZ-716/Qi XE PRO USER MANUAL CZ-716/Qi XE PRO User Manual Installation Manual Warranty Postcard Power Cord Wired Touch-Pad CZ-716 Massage Chair...
Move & Clearance A few simple steps to find the best place for your new chair. HOW TO MOVE Move with a slight pull or push Two people are needed to lift the chair Caution: If you roll the chair on wood floor, marks may be left CLEARANCE 31.5”...
Note: The speaker will only operate when the massage chair is in operation To play music using your massage chair’s speakers please connect your smartphone, tablet, or other electronic device to your chair using bluetooth. Note that the code to connect the bluetooth is Qi XE PRO.
MASSAGE POINTS 22 air bags Heat pad on back and seat 26 air bags Heat pad on knee or leg 16 air bags Double row foot roller Back Massage Mode Air Bag Heater Roller...
A few important facts about your massage chair. Model No. Dimensions (L x W x H) Massage Time Chair dimensions: 62.2″ x 33.1″ x 47.6″ CZ-716/Qi XE PRO 5 to 30 Minutes Reclined dimensions: 77.2″ x 33.1″ x 41.3″ Shipping Weight Storage Condition Usage Condition Storage temperature: -20 。...
WIRED TOUCH-PAD INTERFACE We have designed your massage chair’s tablet controller with a user-friendly interface to make using your chair even easier. Home Screen Settings Bluetooth switch Try Me Auto Massage...
Page 14
Massage Controls Adjust Strength Name of Program Time Left Power 4D Depth Intensity Foot Roller Light Color Variation Select Air Bag Massage Area Adjust Chair Angle Back Heat/ Seat Heat/ Leg Heat...
AUTO MASSAGE We have designed your chair with multiple massage options for your changing needs. Follow these simple instructions to begin a new auto massage. Choose 1 of our 23 pre-programed massages (Gentle, Try Me, Stretch, Joint Care, Spine Care, Relax, Vigorous, Swedish, Thai, Japanese, Chinese, Balinese, Morning, Night, AI Design, Post Workout, Recharge, Neck&Shoulder, Lower Back, Upper Back, Lower Body, Hip&Waist, Rolling)
Page 17
Using the arrows, you can adjust the standard shoulder position...
Page 18
Adjust Massage Strength Interface In this interface, you can adjust massage 4D strength, tapping speed, kneading strength and air intensity...
Page 19
Adjust Chair Angle Interface Adjust your chair quickly by choosing one of the three preset seating positions. You can also press and hold the arrows to adjust parts of the chair independently...
Page 20
Change the Light Interface Choose 1 of the 7 types of LED light patterns...
TRY ME In order to allow you to quickly understand the many features of this massage chair, we have created a Try Me program for you. Choose the "Try Me" icon to begin the Try Me program...
Page 22
Try Me Interface Click the icon to turn on or turn off the voice introduction of the chair features...
Page 23
CUSTOM MASSAGE Every body is different. That’s why we’ve given you the option to customize your massage to meet your specific needs. Follow these simple instructions to create a new custom massage. You can create up to 3 custom programs. To delete a custom massage program, press and hold the icon of the massage you want to delete and choose the “x”.
Page 24
Select the massage area that you prefer...
Page 25
Select your favorite massage actions. The knead, tap, clap, and shiatsu massages can be combined with swedish or roll...
Page 26
Select the heat area and massage strength that you prefer...
Page 27
Select the chromotherapy light pattern that your prefer...
Page 28
Choose the "Custom 1" icon to start your program...
CHAIR DOCTOR An innovative tool that diagnoses your body tension, SpO2 (oxygen saturation), and heart rate, to treat your unique body. Choose the “Chair Doctor” button to take you to the chair doctor page...
Page 39
Child Safety Lock To disable this chair for child safety, set the Child Safety Lock setting to “ON”...
Page 40
When the child safety lock is on, the massage chair will be turned off and reset. All functions will be disabled. Please enter pin code “0304” to unlock...
Page 41
When the child safety lock is enabled, this screen will appear at startup. Please click anywhere on the screen to begin the unlocking process...
Page 42
Please enter “0304” to unlock your massage chair...
Page 43
Trouble Shooting If your chair has any trouble, press the Trouble Shoot "Start" button for the chair to automatically detect problem areas. Use the error code provided when contacting our customer service team...
Page 44
Choose "Start" button and make sure the chair is not occupied during chair detection...
Page 45
Your chair is detecting possible malfunctions, please wait for the detection result...
Page 46
You can use your detection code when contacting the Cozzia customer team about your chair‘s problems...
APPLICATION INTERFACE Please go to the Google Play or Apple App Store to download our app. You can search for "Cozzia " to find it. Note: Application may be upgraded periodically for a better experience, some text and pictures below may not be the same as your version of the app.
Page 48
Make sure your smart device’s bluetooth is turned on, then click “add a device” to connect your device to your chair...
Page 49
You can name your chair or re-edit the name with a long press of the icon...
Page 50
Voice Control This chair supports Alexa smart speakers (please purchase speakers from Amazon). Follow the above steps to connect to a smart speaker...
Page 51
Home Screen Setting Power Pause Name of Chair Try Me Chair Doctor Spot Massage Add Programs Auto Massage Favorites Program Health & Adjust Chair Angle Massage Data Click the power icon to turn on your chair...
Page 52
Auto Massage Interface Click this icon to go into the auto program interface, then select your preferred auto program...
Page 53
Using the arrows, you can adjust the Adjust your chair quickly by choosing Choose 1 of the 7 types of LED light standard shoulder position one of the three preset seating patterns positions. You can also press and hold the arrows to adjust parts of the chair independently...
Page 54
In this interface, you can adjust Click the icon to save your preferred massage 4D strength, tapping speed, auto massages into your favorites kneading strength and air intensity...
Page 55
Adding Programs Interface Choose your preferred auto massages to add to the home page...
Page 56
Chair Doctor Interface Follow these simple instructions to begin a new diagnosis...
Page 57
After diagnosis, the chair doctor will generate a course of treatment that best suits your needs. Select “Start Therapy” to begin the specially crafted massage...
Page 58
Spot Massage Click the “Spot Massage” button to take you to the spot massage page...
Page 59
Custom Massage Choose the "Create New" icon to begin creating your massage program...
Page 60
Select the massage area that you Select your favorite massage actions. prefer The knead, tap, clap, and shiatsu massages can be combined with swedish or roll...
Page 61
Select the heat area and massage Select the chromotherapy light pattern strength that you prefer that your prefer...
Page 62
Choose the "Custom 1" icon to start your program...
Page 63
Data Interface Check your health and massage data...
Page 66
Settings Click the “Settings” icon to take you to the settings page...
Page 67
Child Safety Lock When the child safety lock is on, the massage chair will be turned off and reset. All functions will be disabled. Please enter pin code “0304” to unlock...
Page 68
Trouble Shooting If your chair has any trouble, press the Trouble Shoot "Start" button for the chair to automatically detect problem areas. Use the error code provided when contacting our customer service team...
Page 69
You can use your detection code when Click the icon to get the detection code contacting the Cozzia customer team about your chair’s problems...
AUTO PROGRAM DESCRIPTIONS Let’s dig a little deeper and discover the details of our pre-programmed massages. TRY ME FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING ROLLING TAPPING A 5 minute whole body massage for those on the go. GENTLE FOCUS AREA FOCUS AREA INTENSITY INTENSITY...
Page 71
RELAX FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING SWEDISH A program designed to provide a mild massage that is great for deep relaxation, best used before going to sleep. Spine Care FOCUS AREA INTENSITY INTENSITY FOCUS TECHNIQUE FOCUS TECHNIQUE SHIATSU SWEDISH Joint Care FOCUS AREA INTENSITY...
Page 72
Swedish FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING FOCUS AREA INTENSITY FOCUS TECHNIQUE TAPPING KNEADING Thai FOCUS AREA FOCUS AREA INTENSITY INTENSITY FOCUS TECHNIQUE FOCUS TECHNIQUE KNEADING TAPPING...
Page 73
FOCUS AREA INTENSITY FOCUS TECHNIQUE SHIATSU KNEADING A program designed using Japanese-inspired techniques to improve your immune system, blood circulation, and aid in pain relief. Chinese FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING Balinese FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING SHIATSU...
Page 74
Morning FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING SWEDISH This program is a relaxing massage that will help ease you into your day. Night FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING The program is a calming massage that will get your mind and body ready for bed.
Page 75
Post Workout FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING SWEDISH TAPPING A program that is designed to help your muscles recover and to relieve body tension after you exercise. Recharge FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING ROLLING Use this program when you are tired to reenergize your body.
Page 76
Lower Back FOCUS AREA INTENSITY FOCUS TECHNIQUE TAPPING KNEADING This massage will focus on your lower back with a deep massage that includes air compression. Upper Back FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING SWEDISH This massage will focus on your neck, shoulders, and legs with a slow massage that incorporates soothing heat.
Page 77
Hip & Waist FOCUS AREA INTENSITY FOCUS TECHNIQUE CLAPPING TAPPING A program that helps you relax your waist and hip muscles. Rolling FOCUS AREA INTENSITY FOCUS TECHNIQUE ROLLING This program will massage from your neck down to your hips, using the ultra rolling technique.
SAFETY PRECAUTIONS • DO NOT WET. • DO NOT USE PINS. • NEVER REMOVE COVER. We’re looking out for you. • Connect this appliance to a properly grounded outlet only. See Grounding Instructions. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using the massage chair, basic precautions should always be followed, including the following: This massage chair is intended for household use only.
Page 79
• This massage chair must only be professionally serviced or repaired. Only disassemble or • Have spinal disorders, an abnormal spinal condition or have suffered a spinal injury. repair the massage chair if directed by a Cozzia service rep. • Have back problems.
1. Ensure the chair is plugged into a working outlet are not functioning 2. Turn the power OFF and ON again Grounding Pin If you continue to have problems, please read the warranty card and contact the Cozzia service department. Grounded Outlet Grounded Outlet Box...
This Cozzia product has the following warranty: The Cozzia Qi XE PRO has a three-year in-home service and parts warranty. Cozzia customer service will not issue Return Material Authorizations (RMAs) for products. Cozzia products will be either repaired by the •...
Page 82
(including damages for lost profits, business interruption, bodily injury, medical and the like). • Warranties are non-transferable. • Cozzia's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Cozzia's option, for the replacement of the defective part.
Page 84
861 S. Oak Park Road, Covina, CA 91724 TEL: 1-877-977-0656 FAX: 1-800-521-4712 SERVICE@COZZIAUSA.COM WWW.COZZIAUSA.COM...
Need help?
Do you have a question about the Qi XE PRO and is the answer not in the manual?
Questions and answers