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Summary of Contents for Cozzia CZ-711/Qi SE
- Page 1 USER MANUAL CZ-711/Qi SE...
- Page 2 Hello. Cozzia Qi SE. At Cozzia we understand that every body is different and have carefully designed your massage chair with that in mind. Remove softening pad Scan QR Code to Visit Website Scan QR Code for Operation Video Scan QR Code for Service Support For replacement parts and tech support, please call our service and warranty phone number, or visit www.cozziausa.com...
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Page 3: Table Of Contents
TABLE OF CONTENTS Dimensions Contents INTRO Move & Clearance Components Massage Points CHAIR Specifications Interface 9-12 Pre-Programed Massage 13-18 Demo 19-20 Custom Massage 21-27 MASSAGE Spot Massage 28-30 Settings 31-40 Voice Control 41-48 Auto Program Descriptions 49-55 Safety 56-58 Grounding Instructions Troubleshooting CARE Care and Storage... -
Page 4: Dimensions
DIMENSIONS First, let’s get your chair inside. 47.6” 62.2” 33.1” 39.4” 26.8” 24.4” 50.4” 19.7” 57.7” 22.8” 30.3” 15.0” Base & Backrest Side Panels Footrest... -
Page 5: Intro Contents
CONTENTS Everything you need for a relaxing experience. CZ-711 CZ-711/Qi SE USER MANUAL CZ-711/Qi SE User Manual Installation Manual Warranty Postcard Power Cord Wired Touch-Pad CZ-711 Massage Chair... -
Page 6: Move & Clearance
Move & Clearance A few simple steps to find the best place for your new chair. HOW TO MOVE Move with a slight pull or push Two people are needed to lift the chair Caution: If you roll the chair on wood floor, marks may be left CLEARANCE 31.5”... -
Page 7: Components
CHAIR COMPONENTS Some of your chair’s most important features. Speaker Pillow Shoulder Panel Backrest Pad Wired Touch Pad Armrest Armrest Buttons Side Panel Seat Pad Slip Bar Footrest Note: The speaker will only operate when the massage chair is in operation To play music using your massage chair’s speakers please connect your smartphone, tablet, or other electronic device to your chair using bluetooth. -
Page 8: Chair Massage Points
MASSAGE POINTS 18 air bags 26 air bags Heat pad on knee 16 air bags Double row foot roller Back Massage Mode Air Bag Roller... -
Page 9: Specifications
A few important facts about your massage chair. Model No. Dimensions (L x W x H) Max Massage Time Chair dimensions: 62.2″ x 33.1″ x 47.6″ CZ-711/Qi SE 30 minutes Reclined dimensions: 77.2″ x 33.1″ x 41.3″ Shipping Weight Storage Condition Usage Condition Storage temperature: -20 。... -
Page 10: Interface
WIRED TOUCH-PAD INTERFACE We have designed your massage chair’s tablet controller with a user-friendly interface to make using your chair even easier. Home Screen Settings Demo Pre-Programed Massage... - Page 11 Create New Program...
- Page 12 Spot Massage...
- Page 13 Massage Controls Adjust Strength Name of Program Time Left Power 4D Depth Intensity Foot Roller Light Color Variation Select Air Bag Massage Area Adjust Chair Angle Dual Heat/ Neck Heat/ Leg Heat...
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Page 14: Pre-Programed Massage
PRE-PROGRAMED MASSAGE We have designed your chair with multiple massage options for your changing needs. Follow these simple instructions to begin a new pre-programed massage. Choose 1 of our 19 pre-programed massages (Gentle, Demo, Stretch, Joint Care, Spine Care, Relax, Vigorous, Swedish, Thai, Japanese, Chinese, Balinese, Recharge, Neck&Shoulder, Lower Back, Upper Back, Lower Body, Hip&Waist, Rolling) - Page 15 Pre-Programed Massage Interface...
- Page 16 Using the arrows, you can adjust the standard shoulder position...
- Page 17 Adjust Massage Strength Interface In this interface, you can adjust massage 4D strength, tapping speed, kneading strength and air intensity...
- Page 18 Adjust Chair Angle Interface Adjust your chair quickly by choosing one of the three preset seating positions. You can also press and hold the arrows to adjust parts of the chair independently...
- Page 19 Change the Light Interface Choose 1 of the 7 types of LED light patterns...
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Page 20: Demo
DEMO In order to allow you to quickly understand the many features of this massage chair, we have created a demo mode for you. Choose the "Demo" icon to begin the demo program... - Page 21 Demo Interface...
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Page 22: Massage Custom Massage
CUSTOM MASSAGE Every body is different. That’s why we’ve given you the option to customize your massage to meet your specific needs. Follow these simple instructions to create a new custom massage. You can create up to 3 custom programs. To delete a custom massage program, press and hold the icon of the massage you want to delete and choose the “x”. - Page 23 Select the massage area that you prefer...
- Page 24 Select your favorite massage actions. The knead, tap, clap, and shiatsu massages can be combined with swedish or roll...
- Page 25 Select the heat area and massage strength that you prefer...
- Page 26 Select the chromotherapy light pattern that your prefer...
- Page 27 Choose the "Custom 1" icon to start your program...
- Page 28 Custom Interface...
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Page 29: Spot Massage
SPOT MASSAGE This is a fixed massage area and actions program. Choose the “Spot Massage” button to take you to the spot massage page... - Page 30 Spot Massage Interface 1...
- Page 31 Spot Massage Interface 2...
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Page 32: Settings
SETTINGS Choose the “Settings” button to take you to the settings page... - Page 33 Settings Interface...
- Page 34 Child Safety Lock To disable this Chair for Child Safety, set the Child Safety Lock setting to “On”.
- Page 35 When the child's safety lock is on, the massage chair will be turned off and reset. All functions will be disabled. Please enter pin code “0304” to unlock.
- Page 36 When child safety lock is enabled, this screen will appear at startup. Please click anywhere on the screen to begin unlocking process.
- Page 37 Please enter “0304” to unlock your massage chair.
- Page 38 Trouble Shooting If your chair has any trouble, press the Trouble Shoot "Start" button for the chair to automatically detect problem areas. Use the error code provided when contacting our customer service team...
- Page 39 Choose "Start" button and make sure the chair is not occupied during chair detection...
- Page 40 Your chair is detecting possible malfunctions, please wait for the detection result...
- Page 41 You can use your detection code when contacting the Cozzia customer team about your chair’s problems...
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Page 42: Voice Control
This chair supports Alexa smart speakers (please purchase speakers from Amazon). Before using the voice control function, please go to Google Play or the Apple Store to download our app. You can search for "Cozzia Voice Commands" to find it. - Page 43 Sign In Page Here you can sign in to a registered account. If you do not have an account, please register first. Note: If you chose the wrong model number, click "MODEL SELECTION" to reselect...
- Page 44 Instructions Page After logging in, please click “unfinished” to complete the first two steps...
- Page 45 Bluetooth Page Choose your chair's bluetooth code and then click "Confirm"...
- Page 46 Wireless Network Page Enter your wireless network name and password to connect to network...
- Page 47 If part 1 and 2 have been completed, they will display “Finished”. Click “View" in part 3 to complete your speaker settings...
- Page 48 Smart Speaker Connection Page Please follow the instructions to connect your speaker to your chair...
- Page 49 Voice Command Page Voice commands may be periodically upgraded, the commands on the user manual are for reference only...
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Page 50: Auto Program Descriptions
AUTO PROGRAM DESCRIPTIONS Let’s dig a little deeper and discover the details of our pre-programed massages. DEMO FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING CLAPPING A 5 minute whole body massage for those on the go. GENTLE FOCUS AREA FOCUS AREA INTENSITY INTENSITY FOCUS TECHNIQUE... - Page 51 RELAX FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING SWEDISH CLAPPING A program designed to provide a mild massage that is great for deep relaxation, best used before going to sleep. Spine Care FOCUS AREA INTENSITY INTENSITY FOCUS TECHNIQUE FOCUS TECHNIQUE TAPPING KNEADING Joint Care FOCUS AREA...
- Page 52 Swedish FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING CLAPPING SWEDISH FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING Thai FOCUS AREA FOCUS AREA INTENSITY INTENSITY FOCUS TECHNIQUE FOCUS TECHNIQUE KNEADING TAPPING...
- Page 53 FOCUS AREA INTENSITY FOCUS TECHNIQUE SHIATSU KNEADING A program designed using Japanese-inspired techniques to improve your immune system, blood circulation, and aid in pain relief. Chinese FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING Balinese FOCUS AREA INTENSITY FOCUS TECHNIQUE SWEDISH KNEADING TAPPING...
- Page 54 Recharge FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING Use this program when you are tired to reenergize your body. Neck & Shoulder FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING This massage will focus on your shoulders and neck using a combination of keading and shiatsu techniques.
- Page 55 Upper Back FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING SWEDISH This massage will focus on your neck, shoulders, and legs with a slow massage that incorporates soothing heat. Lower Body FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEADING TAPPING This is a partial body program that focuses air compression and vibration on the lower body.
- Page 56 Rolling FOCUS AREA INTENSITY FOCUS TECHNIQUE ROLLING This program will massage from your neck down to your hips, using the ultra rolling technique.
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Page 57: Safety
SAFETY PRECAUTIONS IMPORTANT SAFETY INSTRUCTIONS When using the massage chair, basic precautions should always be followed, including the following: We’re looking out for you. Read all instructions before using this massage chair. DANGER - To reduce the risk of electric shock: •... - Page 58 2. Safety Precautions SAVE THESE INSTRUCTIONS • To ensure safe and correct use of the massage chair, do not operate it without reading this This massage chair is intended for household use only. operation manual carefully. • Do not use the massage chair when the upholstery or seat is removed. This may cause 1.
- Page 59 • This massage chair must only be professionally serviced or repaired. Only disassemble or repair the massage chair if directed by a Cozzia service rep. 6. Things to Be Noted About the Power Plug and Cord •...
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Page 60: Grounding Instructions
1. Ensure the chair is plugged into a working outlet are not functioning 2. Turn the power OFF and ON again Grounding Pin If you continue to have problems, please read the warranty card and contact the Cozzia service department. Grounded Outlet Grounded Outlet Box... -
Page 61: Care Care And Storage
This Cozzia product has the following warranty: The Cozzia Qi SE has a three-year in-home service and parts warranty. Cozzia customer service will not issue Return Material Authorizations (RMAs) for products. Cozzia products will be either repaired by the consumer or •... - Page 62 (including damages for lost profits, business interruption, bodily injury, medical and the like). • Warranties are non-transferable. • Cozzia's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Cozzia's option, for the replacement of the defective part.
- Page 64 861 S. Oak Park Road, Covina, CA 91724 TEL: 1-877-977-0656 FAX: 1-800-521-4712 SERVICE@COZZIAUSA.COM WWW.COZZIAUSA.COM...
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Questions and answers
Fabric got caught in the rollers and got partially ripped. Have the back off and can feel where the rollers need to be outside of the fabric. I have the maintenance steps that show taking off the mechanism, but wanted to see if there was any more detailed images to visualize what needs to be done.