Warranty And Customer Service Information - Black & Decker CTO6335S Instruction Manual

WARRANTY AND CUSTOMER SERVICE INFORMATION

Two-Year Limited Warranty
(Applies only in the United States and Canada)
For service, repair or any questions regarding your appliance, call the appropriate
800 number listed within this section. Please DO NOT return the product to the place
of purchase. Also, please DO NOT mail product back to manufacturer, nor bring it to
a service center. You may also want to consult the website listed on the cover of the
manual.
What does it cover?
• Any defect in material or workmanship provided; however, Spectrum Brands Inc's
liability will not exceed the purchase price of product.
For how long?
• Two years from the date of original purchase with proof of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or
factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/blackanddecker, or call
toll-free 1-800-465-6070, for general warranty service.
• If you need parts or accessories, please call 1-800-738-0245.
How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that
vary from state to state or province to province.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do
not allow the exclusion or limitation of consequential or incidental damages, so this
limitation may not apply to you.)
Are there additional warranty exclusions?
• This warranty shall not be valid where it is contrary to U.S. and other applicable
laws, or where the warranty would be prohibited under any economic sanctions,
export control laws, embargos, or other restrictive trade measures enforced
by the United States or other applicable jurisdictions. This includes, without
limitation, any warranty claims implicating parties from, or otherwise located in,
Cuba, Iran, North Korea, Syria and the disputed Crimea region.
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