Receiving Calls; Call Transfer - Polycom SoundPoint IP 550 Quick Start Manual

A softkey is a button located just below the phone screen which can change given the current phone state.
Dial the number while the phone is off hook. After you press the
Redial
To redial the previously dialed number,
Polycom SoundPoint IP 335
press the Dial button.
Polycom SoundPoint IP x50 and x70
press the Redial button.

Receiving Calls

When you are receiving a call you have several options: Answer in handset or handsfree mode, or reject the call.
To answer in handsfree mode either press the
To answer in handset mode, simply lift the handset and begin your conversation.
To reject the call, press the
Rejecting the call immediately sends the caller to your voicemail.
Receiving Calls While on the Phone
If you receive a call while you are on the phone with another caller, your phone will notify you by emitting a short "beep" and showing the calling party's
Caller-ID information.
To answer the call you can either:
1. Place the current call on hold by pressing the
2. Your phone will begin to ring and you may press either the
This places the current call on hold. If you wish to conference the two parties together, refer to the
section of this guide.
Or you can select the incoming call using your arrow keys:
1. When a call comes in and you are on the phone, use the down arrow key to highlight the incoming call.
2. Once highlighted, you may either
If you choose to answer the call, the current call will be placed on hold. If you wish to conference the two parties together, refer to the
mpromptu Call Conferencing

Call Transfer

Call transfer can be accomplished a few different ways. The default transfer method is an Attended Transfer
In an Attended Transfer
number has answered the phone, the party transferring the call states the nature of the call and completes the transfer.
Blind Transfer will transfer the call to the destination number without first connecting with the destination number.
Attended Transfer
button or press the
Reject softkey.
Hold button.
Answer or Reject the incoming call.
section of this guide.
, the party transferring the call waits for the destination number to answer the phone. After the person at the destination
button or lift the handset, dial the number of the party you wish to call.
Answer softkey.
Answer softkey, the button or lift the handset to answer the call.
#Impromptu Call Conferencing
#I