Symbol PenWare 1500 Product Reference Manual
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Symbol PenWare 1500 Product Reference Manual

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PenWare 1500
Product Reference Guide

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Summary of Contents for Symbol PenWare 1500

  • Page 1 PenWare 1500 Product Reference Guide...
  • Page 3 PenWare 1500 Product Reference Guide 72-61364-01 Revision A August 2003...
  • Page 4 The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program).

  • Page 5: Table Of Contents

    PenWare 1500 Connection Components ........
  • Page 6 Cleaning the PenWare 1500 ........

  • Page 7: About This Guide

    About This Guide Introduction The PenWare 1500 Product Reference Guide provides instructions for setting up and maintaining the PenWare 1500 Transaction System. Chapter Descriptions • Chapter 1, Getting Started, lists the parts of the terminal and describes how to get the PenWare 1500 up and running quickly.

  • Page 8: Notational Conventions

    Service Information If you have a problem with your equipment, contact the Symbol Support Center. If your problem cannot be resolved over the phone, you may need to return your equipment for servicing. If that is necessary, you will be given special directions.
  • Page 9 About This Guide United Kingdom Asia/Pacific Symbol Technologies Symbol Technologies Asia, Inc (Singapore Branch) Symbol Place 230 Victoria Street #05-07/09 Winnersh Triangle, Berkshire RG41 5TP Bugis Junction Office Tower United Kingdom Singapore 188024 0800 328 2424 (Inside UK) Tel : +65-6796-9600...
  • Page 10 PenWare 1500 Product Reference Guide Germany/Deutchland Italy/Italia Symbol Technologies GmbH Symbol Technologies Italia S.R.L. Waldstrasse 66 Via Cristoforo Columbo, 49 D-63128 Dietzenbach, Germany 20090 Trezzano S/N Navigilo 6074-49020 (Inside Germany) Milano, Italy +49-6074-49020 (Outside Germany) 2-484441 (Inside Italy) +39-02-484441 (Outside Italy) Latin America Sales Support Mexico/México...
  • Page 11 Switchboard: 08 445 29 00 (domestic) Call Center: +46 8 445 29 29 (international) Support E-Mail: Sweden.Support@se.symbol.com If you purchased your Symbol product from a Symbol Business Partner, contact that Business Partner for service. For the latest version of this guide go to:http://www.symbol.com/manuals.
  • Page 12 PenWare 1500 Product Reference Guide...

  • Page 13: Chapter 1. Getting Started

    Chapter 1 Getting Started Introduction The PenWare 1500 signature capture device integrates with various applications to enable electronic storage of signatures. Add these electronic signatures to transaction documentation to eliminate filing, storage, and physical handling of paper receipts. The PenWare 1500 features: •...

  • Page 14: Penware 1500 System

    PenWare 1500 Product Reference Guide PenWare 1500 System The PenWare 1500 System includes: • PenWare 1500 signature capture device • AC power adapter • RS-232 serial cable (HD15-DB9) • Non-electronic stylus • Quick Reference Guide • PenWare Utilities Diskette v4.3.

  • Page 15: Parts Of The Penware 1500

    Getting Started Parts of the PenWare 1500 LEDs Stylus RS-232 Port Figure 1-1. Parts of the PenWare 1500...

  • Page 16: Led Indicators

    PenWare 1500 Product Reference Guide LED Indicators Figure 1-2. PenWare 1500 LED Indicators Function Green Power On Flashing Idle Capture Self Test/Calibrate Flashing...

  • Page 17: Chapter 2. Setting Up The Penware 1500 System

    POS host device and installing peripherals. System Requirements Installing the PenWare 1500 system requires a POS host device (PC or cash register) with an available serial port. The development software requires an IBM-compatible PC running DOS, Microsoft Windows 3.1/95/NT, or OS/2.

  • Page 18: Connecting The Penware 1500

    PenWare 1500 Product Reference Guide Connecting the PenWare 1500 This section describes how to connect the PenWare 1500 to a host in various configurations. To set up the PenWare 1500, also install and run the PenWare Initialization Program; see the Chapter 3, Initializing the PenWare 1500 for more information.

  • Page 19: Ps/2 Installation

    Setting Up the PenWare 1500 System The screen lights and the Penware 1500 logo displays for 3 seconds. The green LED blinks while the terminal is searching for the host, then turns solid green when the host is found. Note: To enable the terminal to recognize the host, install and run the PenWare Initialization Program located on the PenWare Utilities Diskette.
  • Page 20 PS/2 Cable Figure 2-2. PS/2 Cable Configuration The screen lights and the Penware 1500 logo displays for 3 seconds. The green LED blinks while the terminal is searching for the host, then turns solid green when the host is found.

  • Page 21: Connecting Peripheral Devices

    Setting Up the PenWare 1500 System Connecting Peripheral Devices To install a peripheral device in an RS-232 passthrough configuration: 1. Shut off power on the POS host device. 2. Plug the RS-232 Y-cable’s 15-pin connector (HDB15) into the RS-232 port on the back of the PenWare 1500.
  • Page 22 PenWare 1500 Product Reference Guide...

  • Page 23: Chapter 3. Initializing The Penware 1500

    Initializing the PenWare 1500 Use the PenWare Initialization Program (PWINIT) on the PenWare Utilities Diskette v4.3 shipped with the terminal to configure the PenWare 1500. To install and run the PenWare Initialization Program: 1. Insert the PenWare Utilities Diskette in the disk drive (usually drive A or B) on the host computer.

  • Page 24: Calibrating The Penware 1500

    Setting LCD Clear Time LCD Clear Time clears the PenWare 1500 screen after a specified amount of time has elapsed with no device activity. For example, set the LCD Clear Time to 30 to clear the PenWare 1500 screen after 30 seconds of inactivity.
  • Page 25 2. Touch the screen to invoke self-test mode. The green LED turns off, and the red LED turns on. 3. The LCD displays all pixels. Note: Any communication activity aborts diagnostic mode and returns the PenWare 1500 to idle mode to wait for a host command.
  • Page 26 PenWare 1500 Product Reference Guide...
  • Page 27 Appendix A Technical Specifications Table A-1. PenWare 1500 Technical Specifications Item Description Physical Characteristics Dimensions 6.0 in. L x 7.6 in. W x 1.5 in. H 152.4 mm L x 193.04 mm W x 38.1 mm H Weight 16 oz/0.5 kg...
  • Page 28 PenWare 1500 Product Reference Guide Table A-1. PenWare 1500 Technical Specifications (continued) Item Description Peripherals and Accessories posBuilder Software Operating systems supported: DOS, Windows 3.x/95/98 and NT Development Toolkit 3.51 or higher, IBM 4680/4690 Formats supported: BMP, SIG, DIB, CGM, EPS, PCL, TIFF, TXT,...
  • Page 29 LCD ......A-1 contacting Symbol ....vi LCD clear time .
  • Page 30 ....4-1 Symbol support center ....vi PS2 installation .
  • Page 31 We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 738-3318, or mail to: Symbol Technologies, Inc. One Symbol Plaza M/S B-4 Holtsville, NY 11742-1300 Attention: Technical Publications Manager IMPORTANT: If you need product support, please call the appropriate customer support number provided.
  • Page 34 PenWare 1500 Product Reference Guide 72-61364-01 Revision A - August 2003 Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742-1300 http://www.symbol.com/manuals...

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