Troubleshooting Guide - iGenix IG5250 Instructions For Use Manual

Troubleshooting Guide

Please refer to the trouble shooting guide when experiencing an issue with your heater. If you still cannot
determine the fault then please call our Customer Service number 01473 271272.
Problem
The heater does not work.
The heater is getting too hot.
Mains Plug Replacement
As the colours of the wires in the mains lead may not correspond with the colour markings identifying the
terminals in your new plug, proceed as follows:
The wire which is coloured GREEN or YELLOW/GREEN must be connected to the terminal which is marked
with the letter E or symbol or a coloured GREEN or YELLOW/GREEN.
The wire which is coloured BLUE must be connected to the terminal in the plug which is marked with the
letter N or coloured BLACK or BLUE.
The wire which is coloured BROWN must be connected to the terminal which is marked with the letter L or
coloured RED or BROWN.
Ensure that the connections are tight and that no loose strands are left out of the terminals.
IF IN DOUBT CONSULT A QUALIFIED ELECTRICIAN – DO NOT ATTEMPT TO CHANGE THE
PLUG YOURSELF
If the mains lead becomes damaged consult a qualified electrician.
Possible Cause
1. Not properly plugged into the
mains wall socket.
2. Not switched on
3. No electricity in the mains
wall socket.
1. Inadequate air flow
2. Heat setting too high
3. Vents are blocked
To replace the plug:
1. Cut off the existing fitted plug and dispose of it.
2. The wires in the mains lead supplied with this appliance are coloured in
accordance with the following code:
GREEN/YELLOW = EARTH (E)
BLUE = NEUTRAL (N)
BROWN = LIVE (L)
This product MUST be earthed.
1. Plug in firmly.
2. Make sure appliance is
3. Check fuse or breaker.
1. Make sure there is circulating
2. Adjust heat settings
3. Make sure all vents are clear
5
Solution
switched on.
air in the room
accordingly
and free from obstruction.