Technical Information; Error Detection Displays - Contour Next GEN 9658 User Manual

Hide thumbs

Table Of Contents

Table of Contents

WARNING

Keep batteries away from children. Many types of batteries

are poisonous. If swallowed, immediately contact your poison

control center.

Error Detection Displays

The meter screen displays error codes (E plus a number) for test result

errors, strip errors, or system errors. When an error occurs, the meter

beeps 2 times and displays an error code. Press the OK button to turn

off the meter.

If you experience continued errors, contact Customer Service. See the

back cover for contact information.

Error Code What It Means

Strip Errors

E 1

Too Little Blood

E 2

Used Test Strip

E 3

Strip Upside Down

E 4

Wrong Strip Inserted

Moisture Damaged

E 6

Strip

E 8

Strip or Test Errors

What to Do

Remove the strip. Repeat the

test with a new strip.

Remove the strip. Repeat the

test with a new strip.

Remove the strip and insert it

correctly.

Remove the strip. Repeat the

test with a C

ontour

ext

test strip.

Remove the strip. Repeat the

test with a new strip.

Repeat the test with a new

strip. If the error persists,

contact Customer Service.

Error Code What It Means

Testing Errors

E20

Testing Error

Too Cold to Test

E24

Control Solution

Too Hot to Test Control

E25

Solution

E27

Too Cold to Test

E28

Too Hot to Test

System Errors

Meter software

E30–E99

or hardware

malfunctioned

Speak to a Customer Service representative before returning your

meter for any reason. Contact Customer Service. See the back cover

for contact information.

GEN blood glucose monitoring system

ontour

ext