Mitel 6970 Quick Reference Manual page 3

The More softkey allows switching between two softkey pages.
The Settings softkey provides access to the phones settings
Transferring a call
The Mitel 6970 IP Conference Phone supports three types of call transfer:
Blind Transfer: You can transfer a call directly to another extension without consulting with
the person receiving the call.
Consultative Transfer: You can consult with the person you are transferring the call to,
before you complete the transfer. To do this, simply remain on the line to hear from the
person at the other end.
Direct Transfer: You can transfer an ongoing call to another ongoing call.
To perform a blind or a consultative transfer, do the following:
1. During a call, tap the Xfer softkey.
2. Enter the extension number (or the outside number) of the other party on the dialpad.
3. Tap the Xfer softkey to complete a blind call transfer. OR
Press Dial and remain on the line to speak with the person before pressing the Xfer softkey
or the Goodbye key.
After the call is transferred, the phone returns to the Home screen.
To perform a direct transfer, do the following:
1. Ensure you have two active calls and place the transfer recipient's call on hold.
2. Tap the party to whom you want to transfer the active call.
3. Tap the Xfer softkey to complete the direct call transfer.
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