Chamberlain C2102 Installation Manual
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Chamberlain C2102 Installation Manual

Chain drive garage door opener
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Installation Manual
Chain Drive Garage Door Opener
Model C2102
FOR RESIDENTIAL USE ONLY
PRE PROGRAMMED REMOTE
CONTROL INCLUDED
To register your garage door opener to receive
updates and offers from Chamberlain, visit
chamberlain.registria.com or use the icon below:
1.
Take a photo of the camera icon including
the points (
).
2.
Send it in by texting the photo to 71403 (US).
• Please read this manual and the enclosed safety materials carefully!
• Fasten the manual near the garage door after installation.
• The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned.
• Periodic checks of the garage door opener are required to ensure safe operation.
• The model number label is located on the back panel of your garage door opener.
• This garage door opener is compatible with myQ® and Security+ 2.0® accessories.
• DO NOT install on a one-piece door if using devices or features providing unattended close.
Unattended devices and features are to be used ONLY with sectional doors.
www.chamberlain.com

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Questions and answers

Bernell Redeker
February 21, 2025

using the remote the unit clicks twice but doesn't move the door. The manual wall switch does not work either. The safety door switches are properly aligned, and green and yellow lights are on and green light blinks when an object is placed between the 2 lights. The only time the door raises or lowers is by pushing and holding the up down arrows. This is a new installation

0
2 comments:
Mr. Anderson
February 21, 2025

If the Chamberlain C2102 garage door opener clicks twice but does not move the door, and the wall switch also does not work, the likely issue is a faulty logic board. The manual suggests checking for any binding or obstructions in the door mechanism and correcting them if needed. If no obstructions are found, replacing the logic board may be necessary.

This answer is automatically generated

1
Brennon
April 4, 2025

@Bernell Redeker You've got to program safe travel distances from the motor, until you do so, the motor will only work using the manual controls. The motor has three buttons as you're aware, hold the center button until the unit flashes, then take the door down (NOT all the way, just as far as it needs to go to make contact,) repeat going the other direction then let the motor run its course, it'll flash a few times and make some noises while programming the run. With going down, make sure you don't go too far otherwise your trolley rail will be pushed up and have a great amount of pressure on it. My company is currently installing 118 of these motors

0
remo graiff
March 28, 2025

where is the smart botton

0
1 comments:
Mr. Anderson
March 28, 2025

The smart button (programming button) on the Chamberlain C2102 is located on the left side panel of the garage door opener.

This answer is automatically generated

0

Related Manuals for Chamberlain C2102

Summary of Contents for Chamberlain C2102

  • Page 1 PRE PROGRAMMED REMOTE CONTROL INCLUDED To register your garage door opener to receive updates and offers from Chamberlain, visit chamberlain.registria.com or use the icon below: • Please read this manual and the enclosed safety materials carefully! • Fasten the manual near the garage door after installation.

  • Page 2: Table Of Contents

    Contents Safety Symbol and Signal Word Review Preparation This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. Assembly Installation Install the Door Control...

  • Page 3: Preparation

    Preparation Check the Door To prevent possible SERIOUS INJURY or DEATH: ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may NOT reverse when required. NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, ALL of which are under EXTREME tension.
  • Page 4 Preparation Tools Needed Additional Items You May Need: Survey your garage area to see if you will need any of the following items: (2) 2X4 Pieces of wood : May be used to fasten the header bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversing sensors.
  • Page 5 14 x1 Push button door control 14 x1 White and red/white wire Installation manual and all warning labels 9 x2 See Hardware page 6. Go to chamberlain.com for replacement or additional accessories: 3-button remote control model 953EV-P2 Wireless keypad model 940EV-P2...
  • Page 6 Preparation Hardware DOOR CONTROL ASSEMBLY INSTALLATION Bolt Bolt Self-Threading Screw Lag Screw 5/16"-9x1-5/8" (4) 1/4"-20x1-3/4" 1/4"-14x5/8" (2) Drywall Anchors (2) Threaded Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/2" Shaft Screw 6ABx1-1/2" (2) Clevis Pin 5/16"x1-1/4" Hex Bolt 5/16"-18x7/8" (4) Master Link (2) Lock Nut 1/4"-20 Wing Nut (2)

  • Page 7: Assembly

    Assembly STEP 1 Assemble the Rail and Install the Trolley Slide to stops To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the rail. on top and sides of “U” bracket To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window”...
  • Page 8 Assembly STEP 2 Fasten the Rail to the Motor Unit HARDWARE Lock Nut Bolt 1/4"-20 1/4"-20x1-3/4" To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. Hex Screws Insert a 1/4"-20 x 1-3/4" bolt into the cover protection bolt hole on the back end of the rail as shown. 8-32x7/16 Tighten securely with a 1/4"-20 lock nut.
  • Page 9 Assembly STEP 3 Install the Idler Pulley HARDWARE Nut 3/8" Lock Washer 3/8" Bolt Lay the chain/cable beside the rail, as shown. Grasp the end of the cable and pass approximately 12" (30 cm) of cable through the window. Allow it to hang until Assembly Step 4. Remove the tape from the idler pulley.
  • Page 10 Assembly STEP 4 Install the Chain HARDWARE Pull the cable around the idler pulley and toward the trolley. Master Connect the cable to the retaining slot on the trolley, as shown. (Figure 1) Link Threaded Shaft Push pins of master link bar through cable link and trolley slot. Push master link cap over pins and past pin notches.
  • Page 11 Assembly STEP 5 Tighten the Chain Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley. To tighten the chain, turn the outer nut in the direction shown. When the chain is approximately 1/4" (6 mm) above the base of the rail at it's midpoint, retighten the inner nut to secure the adjustment.

  • Page 12: Installation

    Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. Install wall-mounted garage door control: within sight of the garage door. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
  • Page 13 Installation STEP 1 Determine the Header Bracket Location OPTIONAL CEILING MOUNT Header Wall FOR HEADER BRACKET Vertical Centerline of Garage Door Structural Supports Unfinished Ceiling To prevent possible SERIOUS INJURY or DEATH: Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required.
  • Page 14 Installation STEP 2 Install the Header Bracket WALL INSTALLATION Header Wall You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the Vertical instructions which will work best for your particular requirements. Do not install the header bracket over Centerline of drywall.
  • Page 15 Installation STEP 3 Attach the Rail to the Header Bracket STEP 4 Position the Garage Door Opener Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.
  • Page 16 Installation STEP 5 Hang the Garage Door Opener HARDWARE Lag Screw 5/16"-18 5/16"-9x1-5/8" To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Lock Washer Hex Bolt 5/16"-18...
  • Page 17 DO NOT use short neck or specialty light bulbs. LED bulbs may cause remote control radio interference. Use ONLY LED bulbs recommended here: chamberlain.com/bulb. Insert one end of the emergency release rope through the handle. Make sure that “NOTICE” is right side up.
  • Page 18 Installation STEP 8 Install the Door Bracket HARDWARE Self-Threading Screw 1/4"-14x5/8" Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required according to the door manufacturer may void the door warranty.
  • Page 19 Installation STEP 8 Install the Door Bracket (continued) Header Wall 2x4 Support (Finished Ceiling) OPTION B - ONE-PIECE DOORS Center the door bracket on the top of the door, in line with the header bracket as shown. Header Bracket Mark either the left and right, or the top and bottom holes. Metal Doors: Drill 3/16"...
  • Page 20 Installation STEP 9 Connect the Door Arm to the Trolley HARDWARE Installation will vary according to the garage door type. Follow the instructions which apply to your door. OPTION A - SECTIONAL DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Close the door.
  • Page 21 Installation STEP 9 Connect the Door Arm to the Trolley (continued) OPTION B - ONE-PIECE DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Straight Door Arm Close the door. Disconnect the trolley by pulling the emergency release handle. (Groove facing out) Fasten the straight door arm and the curved door arm together to the longest possible length (with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers.

  • Page 22: Install The Door Control

    Installation Strip 1/4" (6 mm) of insulation from one end of the wire and separate the wires. STEP 10 Install the Door Control Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw.
  • Page 23 Installation STEP 11 Wire the Door Control to the Garage Door Opener STEP 12 Attach the Warning Labels Run the white and red/white wire from the door control to the garage door opener. Attach the wire to Attach the entrapment warning label on the wall near the door control with tacks or staples. the wall and ceiling with the staple (not applicable for gang box or pre-wired installations).

  • Page 24: Install The Protector System

    Installation ® STEP 13 Install the Protector System HARDWARE Hex Screw 10-24 (2) Wing Nut (2) Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: The safety reversing sensors are designed to clip onto the door track with the provided sensor brackets.
  • Page 25 Installation STEP 13 Install the Protector System (continued) FLOOR OPTION Measure the position of both sensor brackets so they will be the same distance from the wall and WALL OPTION unobstructed. Make sure the brackets on each side are clear of the door track and have the same amount of clearance so the Attach the bracket to the floor with concrete anchors (not provided).
  • Page 26 Installation STEP 14 Wire the Safety Reversing Sensors HARDWARE If your garage has pre-installed wiring for the safety reversing sensors, see OPTION B - PRE-WIRED Insulated Staple (Not Shown) INSTALLATION page 27. OPTION A - INSTALLATION WITH NO PRE-WIRING Run the wire from both sensors to the garage door opener. Attach with staples, but DO NOT puncture the wire.
  • Page 27 Installation STEP 14 Wire the Safety Reversing Sensors (continued) Pre-installed OPTION B - PRE-WIRED INSTALLATION wires Cut the sensor wires, making sure there is enough wire to reach the pre-installed wires from the wall. 7/16" (11 mm) Separate the sensor wires and strip insulation from each end. Choose two of the pre-installed wires and strip insulation from each end.

  • Page 28: Connect Power

    Installation THERE ARE TWO OPTIONS FOR CONNECTING POWER: STEP 15 Connect Power OPTION A - TYPICAL WIRING Plug in the garage door opener into a grounded outlet. DO NOT run garage door opener at this time. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing OPTION B - PERMANENT WIRING cover to establish permanent wiring connection.
  • Page 29 Installation STEP 16 Align the Safety Reversing Sensors SAFETY SENSOR TROUBLESHOOTING If either of the sensor LEDs are off, there is no power to the sensor: IMPORTANT: The safety reversing sensors MUST be connected and aligned correctly before the garage Check that you have power to the garage door opener.

  • Page 30: Adjustments

    Adjustments Introduction ONE-PIECE DOORS ONLY When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing.
  • Page 31 Adjustments STEP 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be DOWN Button SERIOUSLY INJURED or KILLED by a closing garage door. Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
  • Page 32 Adjustments STEP 2 Test the Safety Reversal System STEP 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small children) could be Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

  • Page 33: Operation

    Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. After ANY adjustments are made, the safety reversal system MUST be tested. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with Safety reversal system MUST be tested every month.

  • Page 34: Using Your Door Control

    PUSH BUTTON DOOR CONTROL PRE-PROGRAMMED REMOTE CONTROL INCLUDED, NO NEED TO PROGRAM THE REMOTE. To add or reprogram a remote control, follow the instructions below. Older Chamberlain remote controls are NOT compatible. Push Button PROGRAM USING THE GARAGE DOOR OPENER LEARN BUTTON Locate the LEARN Button.

  • Page 35: Erase The Memory

    Operation Erase the Memory To Open the Door Manually ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use.

  • Page 36: Maintenance

    Maintenance Maintenance Schedule NOTICE: This device complies with part 15 of the FCC rules and Innovation, Science and Economic Development Canada license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause EVERY MONTH harmful interference, and (2) this device must accept any interference received, including interference that may cause Manually operate door.

  • Page 37: Troubleshooting

    Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Flashes Flashes The garage door opener will not close and the lights flash. Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire. There is a short or reversed wire for the safety reversing sensors.
  • Page 38 My vehicle's Homelink® is not programming to my garage door opener: My remote control will not activate the garage door: Compatibility Bridge (not included) may be necessary for certain vehicles. Visit bridge.chamberlain.com to Verify the lock feature is not activated on the door control.

  • Page 39: Warranty

    Contact Information CHAMBERLAIN® LIMITED WARRANTY The Chamberlain Group, Inc.® (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is STOP! originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”).

  • Page 40: Automatic Garage Door Opener Safety & Maintenance Guide

    Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death.
  • Page 41 Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s).

  • Page 42: Repair Parts

    Repair Parts Rail Assembly Parts Installation Parts Description Part Number Description Part Number Chain and cable 041A5807 Curved door arm 041B0035B Pulley K144C0056 Door bracket with clevis pin and fastener 041A5047 Master link 004A1008 Emergency release rope and handle 041A2828 Rail 041A5665 Header bracket with clevis pin and fastener...

  • Page 43: Garage Door Opener Parts

    Repair Parts Garage Door Opener Parts Description Part Number Chain spreader 041A5615 Gear and sprocket 041C4220A End panel with light socket 041A7760 Light socket 041C0279 Light lens 041-0144 Capacitor 030B0532-1 Capacitor bracket K012A0373 Travel module 041D7742-7 Cover 041-0228-000 Receiver logic board 045ACT Logic board end panel 041DB374...
  • Page 44 © 2021, The Chamberlain Group, Inc. The Chamberlain Group, Inc. All Rights Reserved 300 Windsor Drive 114-5550-000 HomeLink® is a registered trademark of Gentex Corporation Oak Brook, IL 60523...

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