IBM WorkPad Workpad Handbook page 238

My PC companion
appears to freeze
when I place it near
my computer.
When I press the
HotSync button on
the cradle, nothing
happens on Palm
Desktop software for
IBM WorkPad and
my PC companion
times out.
When I perform a
HotSync operation,
my information does
not transfer to Palm
Desktop software for
IBM WorkPad.
My PC companion
displays the message
"Waiting for sender"
when it's near my
computer's infrared
port.
Page 228
Move your PC companion away from the
computer's infrared port.
Make a copy of your Palm folder.
Uninstall, then reinstall Palm Desktop
software for IBM WorkPad.
Turn on your PC companion and tap the
Applications icon. Tap the HotSync
icon, then tap Local.
If you have performed a HotSync
operation successfully, but you cannot
find the data from your PC companion
on Palm Desktop software for IBM
WorkPad, check to see you have the
correct user name selected for viewing
data.
Click the HotSync Manager and choose
Custom. Check that all conduits are set
to synchronize files.
Your computer's infrared port may be
set to search automatically for the
presence of other infrared devices.
Consult the documentation for your
operating system for information about
turning off this option.
In some cases, simply moving your PC
companion away from the computer's
infrared port solves the problem.
Frequently Asked Questions