Cisco MGC Node Manager Installation Manual page 33

Chapter 2 Installing Cisco MGC Node Manager
Table 2-4 Troubleshooting Installation Problems (continued)
Problem
License challenges
Uninstallation problem
OL-4062-02
Troubleshooting Common Installation Problems
Suggested Steps
Verify that:
• The license file has a .lic extension
• The license file is present in the /opt/CSCOcemf/license
directory.
• The license has not expired. If it has, get a new license at
http://cco.cisco.com/kobayashi/sw-center/sw-registratio
n.shtml. For instructions, see
Sun Solaris 8 Operating System Is Installed, page
The license is a multi-user license.
•
• The license file was not issued for a different machine.
The license is machine-specific; you cannot move a
license file from one machine to another but must get a
new license for your current machine.
Make sure you are uninstalling in the correct sequence.
Before uninstalling Cisco EMF, you must uninstall
Cisco MGC Node Manager. Before uninstalling Cisco MGC
Node Manager, make sure that Cisco EMF is running.
Installation Guide for the Cisco MGC Node Manager 2.5(2)
Task 4: Ensure That the
2-5.
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