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If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care
Centre or online at www.fisherpaykel.com (this service is available to selected markets only).
PROBLEM
Appliance does
not operate.
Light not working.
Motor operates for
long periods.
Storage
compartment(s)
too warm.
Food freezing in
the refrigerator.
TROUBLESHOOTING
POSSIBLE CAUSE
No electricity at power
outlet.
The refrigerator is in the
defrosting cycle.
The refrigerator is turned
off.
Light not functioning.
Refrigerator not working.
Hot weather.
Frequent door openings.
Large amount of food
recently added.
Temperature control set
too low.
Doors not sealing
properly.
Temperature setting not
correct.
Frequent door openings.
Large amount of food
recently added.
Temperature setting not
correct.
Food placed directly in
front of air outlets.
WHAT TO DO
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
This is normal for an automatic
defrosting refrigerator.
Press the
button for 3 seconds to
start the refrigerator.
The light cannot be serviced by the
user. Contact your Fisher & Paykel
Dealer or Fisher & Paykel trained and
supported service technician.
See previous section above.
Minimise door openings to allow
temperatures to stabilise.
See 'Operating instructions' section on
page 30.
Check that the cabinet is levelled and
gasket seals are clean.
See 'Operating instructions' section on
page 30.
Minimise door openings to allow
temperatures to stabilise.
See 'Operating instructions' section on
page 30.
Move chill sensitive foods away from
the centre back of the shelf. Refer
to 'Storing food in your refrigerator
compartment and variable-
temperature drawer' on page 39.
43
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