Cisco Catalyst 3020 Getting Started Manual page 32

c. Click Go.
The Cisco warranty page appears.
d. Review the document online, or click the PDF icon to download and print the document in
Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within
ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual
delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly
from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
HP Hardware Warranty Terms
This section provides the limited warranty and material limitations for the HP ProLiant and X86
Servers and Options.
Limited Warranty and Material Limitations
Each product is sold subject to the express limited warranty statement relating to that product. THE
GLOBAL LIMITED WARRANTY AND TECHNICAL SUPPORT STATEMENT PROVIDES
IMPORTANT INFORMATION ABOUT THE NATURE AND SCOPE OF THE EXPRESS LIMITED
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