Advertisement
Troubleshooting
Reset to factory settings
Caution! The factory restore process will remove the Composer project.
To restore the controller to the factory default image:
1 Insert one end of a paper clip into the small hole on the back of the controller
labeled RESET.
2 Press and hold the RESET button. The controller resets and the ID button changes
to solid red.
3 Hold the button until the ID flashes double orange. This should take five to seven
seconds. The ID button flashes orange while the factory restore is running. When
complete, the ID button turns off and the device power cycles one more time to
complete the factory restore process.
Note: During the reset process, the ID button provides the same feedback as
the Caution LED on the front of the controller.
Power cycle the controller
1 Press and hold the ID button for five seconds. The controller turns off and back on.
Reset the network settings
To reset the controller network settings to the default:
1 Disconnect power to the controller.
2 While pressing and holding the ID button on the back of the controller, power on the
controller.
3 Hold the ID button until ID button turns solid orange and the Link and Power LEDs
are solid blue, and then immediately release the button.
Note: During the reset process, the ID button provides the same feedback as
the Caution LED on the front of the controller.
LED status information
Activity
Caution
Link
Power
—Flashing LED
—Solid LED
Just powered on
Boot started
Boot complete
Network reset check
Factory restore underway
Connected to Director
Playing audio
Updating
Update error
No IP address
More help
For the latest version of this document and to view additional materials, open the URL
below or scan the QR code on a device that can view PDFs.
MORE INFO ON CORE CONTROLLERS
MOST RECENT VERSION
ctrl4.co/core
ctrl4.co/core1-ig
Legal, Warranty, and Regulatory/Safety information
Visit
snapone.com/legal
for details.
control4.com | 888.400.4070
Copyright 2022, Snap One, LLC. All rights reserved. Snap One and its respective logos are
registered trademarks or trademarks of Snap One, LLC (formerly known as Wirepath Home
Systems, LLC), in the United States and/or other countries. 4Store, 4Sight, Control4, Control4 My
Home, SnapAV, Mockupancy, NEEO, OvrC, Wirepath, and Wirepath ONE are also registered
trademarks or trademarks of Snap One, LLC. Other names and brands may be claimed as the
property of their respective owners. Snap One makes no claim that the information contained
herein covers all installation scenarios and contingencies, or product use risks. Information
within this specification subject to change without notice.
A
200-00724-A
2022-05-31 DH
Advertisement
