Way Conference Calling; Call Parking; Call Pickup; Adjusting Volume - Polycom Soundpoint IP 331 Quick Reference Manual

3-Way Conference Calling

When on an Active Call:
• If you have one call on hold and answer a new call, use the Down Arrow to go to the call on hold, then press the Join
soft key. A conference is created with the active call, the call on hold and you.
• If you are on an active call and receive a new call, you can conference the new caller in by pressing the Join soft key.
On Outbound Calls:
• Call the first party
• Press the More soft key to find the Conf soft key
• Press the Conf soft key. This creates a New Call and places the Active Call on hold
• Call the second party
• When the second party answers, press the Conf soft key again to join all parties.
To Split Up a Conference:
• Press the Split soft key. Both parties will be placed on hold.
To End a Conference Call:
• Press the EndCall soft key and hang up. Note: The other parties will continue to be connected until they hang up.

Call Parking

Call Park allows you to place a call on hold at one extension and pick up the call from any other
extension.
Parking a Call:
• While on the call, press the Park soft key. The auto attendant will give a "park position". Take note of this number - it is
the virtual extension where the call will be parked. The display will read ʻ700ʼ but listen for 701, 702, etc.
• Hang up
• If the call is for another user, notify him/her using Icom, Paging, or calling the extension.
Picking up a Parked Call:
• The parked call can be picked up from any other extension by dialing the "park position" then Dial.
If the parked call is not picked up within 90 seconds, the call will ring back to the extension that placed it on Park.

Call Pickup

Incoming calls to individual extensions can be picked up from any other phone by dialing **<extension>.
For example, pickup a call ringing to ext. 3065 on ext. 3025 by dialing **3065.

Adjusting Volume

To adjust the volume, press the volume control buttons (- or +):
• Receiver volume - adjust during a call
• Ringer volume - adjust while phone is idle or ringing
• Speaker or Headset - adjust while in use
Reboot
Occasionally the phone may need to be rebooted to clear an error or correct a malfunction.
1. Press Menu
3. Press Basic (or 1 on the dial pad)
5. Press the Yes soft key to confirm restarting the phone
Quick Reference Manual: Polycom Soundpoint IP 331/335 Phone
2. Press Setting (or 3 on the dial pad)
4. Press Restart Phone (or 6 on the dial pad)