Page 1
IOM-WQ-HC-300 Installation, Operation and Maintenance 3" Commercial Water Softeners Series: HC-300, HCTA-300 & HCP-300 HC-300 Simplex Systems HCTA-300 Duplex Alternating Systems HCP-300 Duplex, Triplex and Quadplex Progressive Systems...
Page 2
Congratulations on your purchase of this Watts commercial water softening solution. ® You have made a great choice to protect your plumbing system against the damaging effects of hard water. This system has been engineered for trouble free operation and produced using top quality components. Simple programming, corrosion resistant mineral tank(s) and an easy to service design ensures this system will be durable and easy to maintain.
If you are unsure about installing your Watts water softener • To disconnect power, unplug the AC adapter from its power contact a Watts representative or consult a professional water source.
Start Up Instructions ....... .11 lime scale build up in plumbing systems, water spots, and an Installation Diagrams - Series HC-300 Simplex Systems ..12 increase in soap and cleaning product usage.
Project Data Sheet Job Details Job Number: _____________________________________________ Model Number/Serial Number: ______________________________ Water Hardness: _______________ppm or gpg Capacity Per Unit: Mineral Tank Size: _____________Diameter: _____________ Height: Salt Setting per Regeneration: Regenerant Flow:_____________Upflow _____________ Downflow 1. Meter Size: A. 3/4" Paddle Wheel B.
NOTICE Dimensional data is for a single mineral tank system ONLY. HCP-300 models are composed of multiple HC-300 systems which can be arranged accordingly to suit floor space availability. See Space Required in table below for single tank systems and estimate 2 spaces for duplex, 3 spaces for triplex and 4 spaces for quadplex HCP-300 series systems.
Page 7
System Specifications General System Information for 3" Simplex (HC-300) and Duplex Alternating (HCTA-300) Softeners SPACE SHIPPING MODEL NO. ORDERING CODE DESCRIPTION REQUIRED WEIGHT D X W X H M4110B-39NT 68105467 10 Cubic Foot 3" Simplex Softener with Flow Meter 39" X 74" X 103"...
Hardness (maximum) ... Depends on customer’s series number. If any components are missing or damaged acceptable hardness contact your Watts representative. If they can not be reached leakage level contact Watts customer service at 800-659-8400.
O-ring applications. 4i. Press the factory suppled stainless steel upper diffuser Watts recommends Ordering Code #68102757 Silicone Lubricant. The use of other types of lubricants may attack basket, flared side up, into the top flange port of the min- the control’s plastic or rubber components.
Page 10
1". Install the brine line flow controller(s) (BLFC) 7*. Connect the cold water supply to the inlet port of the water for the HC-300 and HCP-300 series systems directly to the softening system’s control valve(s). When constructing the control valve’s brine connection port(s).
System Installation Start Up Instructions brine tank in the system only after the proper brine tank refill time has been programmed into each controller. 1. Ensure all inlet and outlet isolation valves and the bypass 11. Put the appropriate amount of salt in each brine tank. Do Not valves are in the closed position and the treated water faucet fill the salt level past the brine well lid.
6. A GFCI equipt electrical outlet should be provided within 5 feet Drain and Brine Connection Detail for HC-300 & HCP-300 Series of equipment location. Drain water out to drain 7. Use dielectric unions on plumbing connections of control valve when dissimilar metals are present.
Installation Diagrams - Series HCTA-300 Duplex Alternating Systems Top View Side View MINERAL TANK POWER CORD (SEE NOTE 13) BRINE TANK (SEE NOTE 14) 1" SCH 40 PVC PIPING (SEE NOTE 15) BRINE LINE FLOW CONTROLLER Drain and Brine Connection Detail for HCTA-300 Series Drain water out to drain Drain Line Flow Control Housing &...
Installation Diagrams - Series HCP-300 Progressive 2-4 Tank Systems Top View Side View MINERAL TANK POWER CORD (SEE NOTE 13) BRINE TANK (SEE NOTE 14) 1" SCH 40 PVC PIPING (SEE NOTE 15) Front View INLET UNION ISOLATION VALVE (SEE NOTE 4) VACUUM RELIEF BYPASS VALVE (SEE NOTE 8)
Wire Harness Meter Cable Power Supply 44404 Rev A 3150/3900 Valves*: Communication Cables Wire Harness Hinge Mount: mount per valve model noted Meter Cable Power Supply 44403 Rev A *HC-300, HCTA-300 & HCP-300 Systems use 3900 Type Control Valves.
Filter - Identifiable Software Version - Total Number of Regenerations - Regeneration Interval - Last Settings Change - Error Log History - Average Daily Usage (per weekday, 3 month history) *HC-300, HCTA-300 & HCP-300 Systems use 3900 Type Control Valves.
Controller Operation Setting the Time of Day Note: Set Time of Day on any unit and the rest of the units in the system will update the Time of Day automatically. 1. Press and hold the Up button for 2 seconds. The “Time” value is displayed.
Controller Features Remote Lock Regeneration Types The controller does not allow the unit/system to go into Softener/Filter Meter Delayed - When volume remaining Regeneration until the Regeneration Lockout Input signal to the reaches zero and the scheduled regeneration time is reached unit is cleared.
Page 21
Controller Features Push Settings System 8 (2 Units) Alternating Delayed The ability to transmit user settings from one unit to all other con- Immediate Transfer Delayed Regeneration One tank online sup- nected units. Select the desired Master Programming settings plying treated water, one tank in Standby. Only #1 control will on one unit then push the same settings to all other connected monitor its flow meter/sensor input.
5 minutes of inactivity the controller Example: will exit automatically. To exit master programming without 2510, 2750, 2815, 2900, 3150, 3900: HC-300, HCTA-300 & HCP-300 Systems use 3900 Type Control Valves. saving changes, press the Left button until you return to the service screen.
Diagnostic Programming Mode Flow Chart Diagnostic Programming Mode Example: 1. Press and hold the Left button to enter Diagnostic Record of error events chronologically Programming mode. 2. To navigate, press the Extra Cycle button to advance to the next value. Press the Left button to retreat to the previous value. Example: 3.
Time of Day Programming Mode Flow Chart Setting the Time of Day NOTE: Set Time of Day on any unit and the rest of the units in the system will update the Time of Day automatically. 1. Press and hold the Up button for 2 seconds. The “Time” value is displayed.
NXT2 Programming Parameters and Ranges SYSTEM TYPE PROGRAMMING PARAMETER RANGES SOFTENER/ SOFTENER/ PROGRESSIVE TIME FILTER FILTER REGEN TYPE OF THE INTERLOCK SERIES ALTERNATING ALTERNATING ALTERNATING DEMAND METRIC CLOCK METERED METERED WEEK RECALL IMMEDIATE DELAYED Settings Review On, Off English Francais Deutsch Language Italiano...
Replacing the Media 11. Note the top of the distributor tube. It must be flush with the NOTICE top of the tank. If it is above the top of the tank by more than Ion exchange resin may need to be replaced periodically 1/2"...
Page 28
Replacing the Media - Cont’d 22. Open the inlet isolation valve slightly, until water can be heard flowing through the isolation valve and allow the mineral tank to fill with water. Air will come out of the drain line until the mineral tank is full of water.
Replacement Parts - Major System Components MAJOR SYSTEM COMPONENTS ITEM NO. ORDERING CODES DESCRIPTION 68103969 K4041-NTH VALVE 3900/1800 120V HWBP FOR SIMPLEX MODELS 68103966 K4041-NT VALVE 3900/1800 120V NHWBP FOR ALTERNATING & PROGRESSIVE MODELS 68104692 K4560710-2.0 BRINE FLOW CONTROLLER ASSEMBLY 2.0 GPM 1" MXF F/24" SOFTENER 68104693 K4560710-5.0 BRINE FLOW CONTROLLER ASSEMBLY 5.0 GPM 1"...
Page 30
C1039 FIBERGLASS MINERAL TANK 42X72 ALMOND W/ 6" TOP & BOTTOM FLANGE 68100712 C1040 FIBERGLASS MINERAL TANK 48X72 ALMOND W/ 6" TOP & BOTTOM FLANGE 68100326 A4000 SOFTENING RESIN MEDIA WATTS BRAND HIGH CAPACITY SAC NA FORM 68100354 A7005A MEDIA GRAVEL #20 FLINT .06"X.125" 68100356 A7006A MEDIA GRAVEL .25"X.125"...
NXT to NXT2 Conversion Kit NXT TO NXT2 CONVERSION KIT ITEM NO. PART NUMBER DESCRIPTION 68104778 K4562121-01 CONTROLLER ASSY CONV KIT NXT TO NXT2 W/ POWER SUPPLY FOR USA...
Replacement Parts - 3" Stainless Steel Mech/Electronic Meter 3 INCH STAINLESS STEEL METER ASSY ITEM NO. PART NUMBER DESCRIPTION 68104758 K4561935-10 METER ASSEMBLY 3" STAINLESS STEEL ELECTRONIC/MECHANICAL 68110068 K4561939 METER DOME MECH/ELEC STANDARD RANGE FOR .75"-3" METER W/ O-RING...
Troubleshooting Problem Cause Correction Water conditioner Electrical service to unit has been Assure permanent electrical service (check circuit breaker, GFCI, fails to regenerate interrupted fuse, plug, pull chain, or switch) Controller is defective Replace controller Power failure Reset time of day Softener delivers By-pass valve is open Close by-pass valve...
Page 40
Push correct system settings in Master Settings System Type Mismatch not match on Network Microcontroller Error Calibration or manufacturing test was Contact your Watts representative not performed 100 Days Without Regen 100 Days have expired without a regeneration Trigger a manual regeneration...
Water Softener Flow Diagrams - Down Flow Brining 1 Service Position 3 Brine Position Service Outlet Inlet Drain Drain Regeneration Valve Inlet Service Inlet Valve Hard water enters at valve inlet – flows thru injector nozzle and Hard water enters at valve inlet and flows down thru mineral to throat to draw brine from the brine tank.
Page 42
Water Softener Flow Diagrams - Down Flow Brining 5 Rapid Rinse Position 6 Brine Tank Refill Position Service Outlet Inlet Drain Drain Inlet Inlet Hard water enters at valve inlet – flows thru the regeneration valve directly down thru the mineral – into the bottom distributor Hard water enters at valve inlet –...
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL SHIPMENT. Watts Regulator Co. USA: T: (800) 659-8400 • F: (800) 659-8402 • N. Andover, MA 01845 • Watts.com Canada: T: (888) 208-8927 • F: (905) 481-2316 • Burlington, ON L7L 5H7 • Watts.ca Latin America: T: (52) 55-4122-0138 •...
Need help?
Do you have a question about the HC-300 and is the answer not in the manual?
Questions and answers