Information Codes - Samsung NV7B402 C Series Manual

Troubleshooting and information code

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-d1 Door lock malfunctions
C-20
C-21
Sensor malfunctions
C-22
C-23
Only occurs during EEPROM Read/
C-F1
Write
If there is no communication
C-F0 between the main PCB and sub
PCB
Occurs when a communication
problem is maintained between
C-F2
the Touch IC <-> Main or Sub
micom
Button problem
C-d0 Occurs when a button is pressed
and held for a period of time.
16 English
SIMPLE_NV7B40403CK_U1_DG68-01419C-00.indb 16 SIMPLE_NV7B40403CK_U1_DG68-01419C-00.indb 16
Action
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.
Code Meaning
Safety shutoff
Oven has continued operating at
a set temperature for an extended
time.
S-01
• Under 100 °C - 16 hours
• From 105 °C to 240 °C - 8
hours
• From 245 °C to Max - 4 hours
Action
This is not system failure. Turn off
the oven and remove food. Then
try again normally.
2022-04-26 오후 3:05:19 2022-04-26 오후 3:05:19