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EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies
Gas leaking from
• Damaged hose.
cracked/cut/burned
hose.
• Improper installation, connection not
Gas leaking between
gas inlet pipe and
quick disconnect
socket.
• Fire in burner tube section of burner
Fire coming through
control panel.
• Too much grease buildup in burner
Grease fire or
continuous excessive
flames above cooking
surface.
Troubleshooting
Problem
GAS ISSUES:
• Trying to light wrong burner.
Burner(s) will not light
using ignitor.
• Burner not engaged with control valve.
(See Electronic Ignition
Troubleshooting also)
• Obstruction in burner.
Continued on next
page.
• No gas flow.
ELECTRICAL ISSUES:
• Electrode cracked or broken; "sparks at
• Electrode tip not in proper position.
• Wire and/or electrode covered with
• Wires are loose or disconnected.
• Wires are shorting (sparking) between
• Dead battery.
30 • 466226914
Possible Cause
tight, failure of pipe joint compound or
teflon tape.
due to blockage.
area.
Possible Cause
crack."
cooking residue.
ignitor and electrode.
Prevention/Solution
• Turn off gas at source on natural gas systems. If the hose is
cracked or cut but not burned, simply replace the hose with an
approved replacement from the manufacture. If the hose is
burned, the cause could be other than a faulty hose. Discontinue
use of grill until a plumber or gas technician has investigated
and corrected the problem.
• Turn off Natural Gas at source. Remove quick disconnect socket
and visually inspect for damage. Re-apply pipe joint compound
or approved teflon tape.
• Turn off control knobs and Natural Gas at source. Leave lid
open to allow flames to die down. After fire is out and grill is
cold, remove burner and inspect for spider nests or rust. See
Spider Alert and Cleaning the Burner Assembly sections of this
Use & Care Guide.
• Turn off control knobs and source. Leave lid open to allow
flames to die down. After cooling, clean food particles and
excess grease from inside firebox area, grease tray, and other
surfaces.
Prevention/Solution
• See instructions on control panel and in Use and Care section.
• Make sure valves are positioned inside of burner tubes.
• Ensure burner tubes are not obstructed with spider webs or other
matter. See cleaning section of Use and Care.
• Make sure Natural Gas source is turned on.
• Replace electrode(s).
Main Burners:
• Tip of electrode should be pointing toward gas port opening on
burner. The distance should be 1/8" to 1/4". Adjust if necessary.
Side burner:
• Tip of electrode should be pointing toward gas port opening on
burner. the distance should be 1/8" to 3/16". Adjust if necessary.
• Clean wire and/or electrode with rubbing alcohol and clean
swab.
• Reconnect wires or replace electrode/wire assembly.
• Replace ignitor wire/electrode assembly.
• Replace with a new AA-size alkaline battery.
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