Table of Contents
Advertisement
Chapter 4
The following table provides information for users to easily troubleshoot
problems by taking actions based on the suggested solutions within.
Symptoms
SYSTEM LED is
Off
Port Status
LED is Off
Troubleshooting
Table 4: Troubleshooting Table
Possible
Causes
1. Check if correct power cord is connected firmly
to the switch and to the AC outlet socket.
2. Perform power cycling the switch by
The switch is
unplugging and plugging the power cord back
not receiving
into the switch.
power.
3. If the LED is still off, try to plug power cord into
different AC outlet socket to make sure correct AC
source is supplied.
1. Check if the cable connector plug is firmly
inserted and locked into the port at both the
switch and the connected device.
The port is not
2. Make sure the connected device is up and
connected or
running correctly.
the connection
3. If the symptom still exists, try different cable or
is not working.
different port, in order to identify if it is related to
the cable or specific port.
4. Check if the port is disabled in the configuration
settings via WEB user interface.
Suggested Solutions
11
rev.1.0a
Advertisement
Table of Contents
