dejavoo EMV RETAIL Quick Reference Manual

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These steps have been provided as a guide for assistance with your Dejavoo non-touch screen payment device with AURA software.
IMPORTANT: The terminal's idle prompt displays
use the  arrow key to select the payment type you prefer. To change transaction type, press the

CHIP CREDIT SALE

1.
Input the
SALE AMOUNT
and press OK.
2.
Tap (contactless only) or insert chip card.
3.
If prompted, confirm the
SALE AMOUNT
F4
(NO). Conditional on the terminal's configuration.
4.
The transaction is processed. Sales receipts will print with details
of the transaction.

VOID CREDIT TRANSACTION (Card Present)

1.
From your terminal home screen, press the
VOID
appears.
2.
Input
VOID AMOUNT
and press OK.
3.
Confirm void amount by pressing
4.
If prompted, input Manager Password (1234 default).
5.
Tap (contactless only), insert, swipe or manually enter card #.
6.
Confirm void amount by pressing
7.
The transaction is processed. Void receipts will print with
details of the transaction.

CREDIT CARD RETURN

1.
From your terminal home screen, press the
RETURN
appears.
2.
Input the
RETURN AMOUNT
3.
Confirm the return amount by pressing
4.
If prompted input Manager Password (1234 default).
5.
Tap (contactless only), insert, swipe or manually enter card #.
6.
The transaction is processed. Return receipts will print with
details of the transaction.
Quick Reference Guide
EMV RETAIL
For non-touch screen Z-Line models Z8 with AURA icons
CREDIT
and
SALE
by pressing
F2
(YES) or
key until
F2
(YES) or
F4
(CANCEL).
F2
(YES) or
F4
(NO).
key until
and press OK.
F2
(YES) or
F4
(CANCEL).
options and a prompt to access the

MANUALLY ENTERED CREDIT SALE

1.
Input the
SALE AMOUNT
2.
Manually input card #.
3.
Follow the CNP prompts (input exp. date, ZIP code etc).
Conditional on the terminal's configuration.
4.
The transaction is processed. Sales receipts will print with details
of the transaction.

VOID CREDIT TRANSACTION (Card Not Present)

1.
From the idle prompt, press
2.
Use the  arrow keys to highlight
3.
Use the  arrow keys to highlight
press OK.
4.
Use the  arrow keys to select
5.
Input
TRANSACTION #
6.
If prompted, confirm the
F4
(NO). Conditional on the terminal's configuration.
7.
If prompted, input Manager Password (1234 default).
8.
The void is processed. Void receipts will print with details
of the transaction.
SERVICES
menu (F1). To change payment type,
key until the transaction type you prefer appears.
and press OK.
F1
to access the
SERVICES
FAVORITES
and press OK.
VOID CR/DB TRANS
BY TRANSACTION #
to be voided and press OK.
VOID AMOUNT
by pressing
menu.
and
and press OK.
F2
(YES) or

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Summary of Contents for dejavoo EMV RETAIL

  • Page 1 Quick Reference Guide EMV RETAIL For non-touch screen Z-Line models Z8 with AURA icons These steps have been provided as a guide for assistance with your Dejavoo non-touch screen payment device with AURA software. IMPORTANT: The terminal’s idle prompt displays CREDIT...
  • Page 2 REPRINT RECEIPT SETTLE DAILY BATCH From the idle prompt, press to access the SERVICES menu. From the idle prompt, press to access the SERVICES menu. Use the  arrow keys to highlight FAVORITES and press OK. Use the  arrow keys to highlight FAVORITES and press OK.

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