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A140 USER MANUAL Rugged Mobile Computing Solutions...
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All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents Chapter 1 Getting Started ..............1 Getting the Tablet PC Running ..........2 Unpacking ................2 Installing the Micro-SIM Card (Optional) and Battery Packs3 Connecting to AC Power ............4 Using the Tether ..............5 Turning On and Off the Tablet PC ........6 Taking a Look at the Tablet PC ..........
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Advanced Menu ..............47 Security Menu ..............49 Boot Menu ................50 Exit Menu ................51 Chapter 6 Using Getac Software ............ 52 OSD Control Panel ..............53 G-Manager ................54 G-Camera (Optional) ..............55 Chapter 7 Care and Maintenance ........... 56 Protecting the Tablet PC ............
Chapter 1 Getting Started This chapter first tells you step by step how to get the Tablet PC up and running. Then, you will find a section briefly introducing the external components of the Tablet PC.
Getting the Tablet PC Running Unpacking After unpacking the shipping carton, you should find these standard items: A140 Tablet PC AC adapter AC power cord Battery pack x 2 Stylus Tether Document(s) Driver disc (optional) Inspect all the items.
Installing the Micro-SIM Card (Optional) and Battery Packs 1. Select models only: With the micro-SIM card’s chip side facing up and the beveled corner pointing to the slot, insert the card all the way into the slot. NOTE: To remove the micro-SIM card, just push in the card to release it and then pull it out.
CAUTION: Make sure the battery latch is correctly locked, not revealing the underneath red part. Correct Incorrect (revealing red part) Connecting to AC Power CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC. NOTE: The battery pack is shipped to you in power saving mode that protects it ...
3. Power is being supplied from the electrical outlet to the AC adapter and onto your Tablet PC. Now, you are ready to turn on the Tablet PC. Using the Tether A tether is provided for attaching the stylus to your Tablet PC. 1.
Turning On and Off the Tablet PC Turning On Press the power button ( ). The Windows operating system should start. NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the default settings have been changed). If the menu appears, simply select Continue.
Taking a Look at the Tablet PC NOTE: Depending on the model you purchased, the appearance of your Tablet PC may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity.
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Component Description Light sensor Senses the ambient light for automatic adjustments of the display backlight. Camera Lights up when the camera lens beside it is in use. indicator (optional) Camera lens Allows you to use the camera function. (optional) Slide the camera cover toward the right to use the camera;...
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Component Description Microphone Receives sound and voice to record voice. Turns the power on or off. (The default “off” state is Power button “Sleep mode.”) Plus button Increases the sound volume. Minus button Decreases the sound volume. Windows logo Opens or closes the Start menu.
Rear Components Component Description Hand strap Allows you to hold your Tablet PC securely while (optional) operating. Camera lens Allows you to use the camera function. When the (optional) camera lens is in use, the indicator beside it lights ...
Right-Side Components Slide up to open the protective cover. Component Description USB 2.0 port Connects a USB device. Smart card Accepts a smart card for additional security reader feature. Depending on the model, the component can be one of the following: None RS-232 serial...
Left-Side Components Slide up to open the protective cover. Component Description Power connector Connects the AC adapter. RJ45 connector Connects the LAN cable. USB 3.1 Gen 2 Connects a USB device that supports USB Type-C Type-C port connection.
Top Components Component Description Stylus holder Holds the stylus. Barcode reader Scans and reads barcodes. lens (optional) Bottom Components Component Description Kensington Locks the Tablet PC to a stationary object for lock security. Docking Connects to the docking station (available as an connector option).
Chapter 2 Operating Your Tablet PC This chapter provides information about the use of the Tablet PC. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your Tablet PC.
(as shown below). Enables simultaneous use Select this mode when liquids, with Getac stylus or finger such as raindrops, are falling touch. (You must use the on the screen and should be stylus supplied with your rejected as input.
Equivalent Term/Action Mouse Function Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu Right-click appears. Drag: Hold the stylus (or finger) on the screen and drag Drag across the screen until reaching your destination.
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Actions Gestures Descriptions = finger down; = finger up) Rotate Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter- clockwise). The gesture Move two fingers in opposing works in applications directions.
Using Network and Wireless Connections Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your Tablet PC to a network. It supports data transfer rate up to 1000 Mbps. Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ax. NOTE: Do not block the antenna area.
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Turning On/Off the WLAN Radio To turn on the WLAN radio: Select the network icon in the lower right of the taskbar. Then, select the Wi-Fi button. To turn off the WLAN radio: You can turn off the WLAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Using the Bluetooth Feature The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. NOTE: Do not block the antenna area. Bluetooth main antenna Bluetooth auxiliary...
2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3. Windows 10: Go to Settings Devices Bluetooth & other devices Add Bluetooth or other device Bluetooth. Windows 11: Go to Settings ...
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Turning On/Off the WWAN Radio To turn on the WWAN radio: Select the network icon in the lower right of the taskbar. Then, select the Cellular button. To turn off the WWAN radio: You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Using the GPS Feature (Optional) GPS (Global Positioning System) technology allows you to pinpoint the geographic location of the Tablet PC and use the data for navigational and other purposes. NOTE: You need to install third-party software to take full advantage of the ...
Using the Barcode Scanner (Optional) NOTE: For enhanced applications and customization of the module, you can use the Barcode Manager program. (For detailed information on the program, see the program’s online help.) The maximum operating temperature for the barcode scanner is 50 °C ...
Using the Fingerprint Scanner (Optional) CAUTION: For optimal performance, both the scanning surface and the finger should be clean and dry. Clean the scanning surface when needed. You can use adhesive tape to remove dirt and oil from the scanner surface. It is not recommended that you use the fingerprint scanner in a below- ...
Top View Side View Scanner Core After placing your finger on the scanner, lift it up and place it down again. You should slightly move your finger between each reading. Repeat this action several times (normally between 12 and 16 times) until the fingerprint is enrolled.
Chapter 3 Managing Power Your Tablet PC operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your Tablet PC only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your Tablet PC is for use in the country ...
Battery Pack Your Tablet PC has two battery packs. The battery pack is the internal power source for the Tablet PC. It is rechargeable using the AC adapter. CAUTION: Always keep both battery packs installed, especially when the Tablet PC is running on battery power. A battery pack can be removed only when it is not being charged/discharged or if you are hot-swapping the battery pack.
CAUTION: After the Tablet PC has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected.
Push-button When the battery pack is not installed in the Tablet PC and you want to know the battery charge, you can press the push-button to see the number of LEDs that light up. Each LED represents 20% charge. Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery.
Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the Tablet PC manufacturer’s battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack. ...
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5. Fit another battery pack into place. With the battery pack correctly oriented, attach its connector side to the battery compartment at an angle ( ) and then press down the other side ( 6. Slide the battery latch toward the locked position ( CAUTION: Make sure the battery latch is correctly locked, not revealing the underneath red part.
Power-Saving Tips Aside from enabling your Tablet PC’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. ...
Chapter 4 Expanding Your Tablet PC You can expand the capabilities of your Tablet PC by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting Peripheral Devices Connecting a USB Device NOTE: USB 3.1/3.0 port is backward compatible with USB 2.0 port. However, if necessary, you can set the USB 3.1/3.0 port to be a USB 2.0 port in the BIOS Setup Utility. Go to the utility, select Advanced Device Configuration, find the setting item, and change the setting to USB 2.0.
NOTE: You can still connect a USB device that has traditional connector types to the USB-C connector as long as you have a proper adapter. Connecting an Audio Device The audio combo connector is the “4-pole TRRS 3.5mm” so you can connect a compatible headset microphone.
Connecting a Serial Device (Optional) If your model has the RS-232 serial port, you can connect a serial device such as a serial mouse or serial communication device.
Using Various Card Readers Using Smart Cards With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1.
When not using an NFC/RFID card, do not leave it within or near the antenna area. For enhanced applications and customization of the module, contact your authorized Getac dealer. The NFC reader requires specialized applications. For further information, ask your system administrator. ®...
Changing or Replacing Replacing the SSD 1. Disconnect the AC adapter and remove the battery packs. 2. Carefully place the Tablet PC upside down. 3. Remove 9 screws to open the compartment cover. 4. Unfasten 3 screws and remove the metal plate.
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5. Unfasten the standoff. 6. Detach the SSD from the system board. 7. Plug the new SSD into place and tighten the standoff. 8. Replace the metal plate and secure with 3 screws. 9. Close the compartment cover and secure with 9 screws. 10.
It is not recommended that you buy and install RAM modules by yourself. If you want to expand system memory, please ask Getac service center to install DRAM modules for you so that full compatibility can be guaranteed. RAM modules are extremely sensitive to static electricity. There are cases ...
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CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 5. Close the compartment cover and secure with 9 screws. 6. Replace the battery packs.
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.
When and How to Use NOTE: The actual setting items on your model may differ from those described in this chapter. The availability of some setting items depends on the Windows version your computer is running. You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS ...
Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this Tablet PC using the asset management program. The program is provided in the Asset tag folder of the Driver disc.
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System Policy allows you to choose between Performance and Balance. If battery life is your first priority, select Balance. If you need system performance more than battery life, select Performance. AC Initiation sets if connecting AC power will automatically start or ...
Device Configuration enables or disables several hardware components. The items available for setting depend on your model. Diagnostics and System Tester H2ODST Tool performs system baseline check. Recovery Partition allows you to restore your Windows system to the ...
Password Configuration sets the minimum password length. Enter the number in the input field and select [Yes]. The number should be between 4 and 64. Password on Boot allows you to enable or disable the entering of password for booting up your system. Secure Boot Configuration (This item appears only when the password ...
Each boot device can be individually set to On or Off. If you want to exclude a boot device from the boot order, set the device to Off. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect.
Chapter 6 Using Getac Software Getac software includes application programs for specific Tablet PC components and utility programs for overall management. This chapter briefly introduces the programs.
OSD Control Panel The OSD (On Screen Display) Control Panel provides a user-friendly interface for you to quickly activate or operate certain functions on your Tablet PC with a simple tap of the screen. To open the OSD Control Panel, start the program named OSDC. The following screen appears.
G-Manager G-Manager allows you to view, manage, and configure several system functions and features. The G-Manager home menu presents four categories. Select a category name to open it. For detailed information, see the program’s online help. Select About Help.
G-Camera (Optional) G-Camera is a geo-tagging camera application. Geographical information can be embedded into JPEG files as EXIF 2.2 metadata. NOTE: G-Camera uses the standard location service of Windows. To start the G-Camera application, select Start G-Camera. In the middle is the preview window with status display. At the two sides are various buttons.
Chapter 7 Care and Maintenance Taking good care of your Tablet PC will ensure a trouble-free operation and reduce the risk of damage to your Tablet PC. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Tablet PC To safeguard the integrity of your Tablet PC data as well as the Tablet PC itself, you can protect the Tablet PC in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.
Taking Care of the Tablet PC Location Guidelines For optimal performance, use the Tablet PC where the recommended temperature is between 0 °C (32 °F) and 55 °C (131 °F). (Actual operating temperature depends on product specifications.) Avoid placing the Tablet PC in a location subject to high humidity, ...
General Guidelines Do not place heavy objects on top of the Tablet PC as this may damage the display. To avoid damaging the screen, do not touch it with any sharp object. LCD image sticking occurs when a fixed pattern is displayed on the ...
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To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature. Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F) temperature ...
Touchscreen Guidelines Use the finger or the included stylus on the display. Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display, thereby causing errors. Use a soft cloth to remove dirt on the display. The touchscreen surface ...
When Traveling Make sure that the battery pack is fully charged. Make sure that the Tablet PC is turned off. Make sure that all the connector covers are closed completely to ensure the waterproof integrity. Disconnect the AC adapter from the Tablet PC and take it with you. Use ...
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the Tablet PC is causing the problem. Make sure that you turn on all peripheral devices before turning on the ...
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the ...
Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low.
The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.” When placing your finger on the scanner, make sure your finger aims at the center of the scanner surface and covers as much area as possible. If a fingerprint login frequently fails, try enrolling again.
− Connect the AC adapter to the Tablet PC. − Replace the empty battery pack with a fully charged one. Software Problems An application program does not work correctly. Make sure that the software is correctly installed. If an error message appears on the screen, consult the software program’s ...
When the ambient temperature is below -20 °C (-4 °F), the Tablet PC will start up only if both battery packs are installed. When you turn on the Tablet PC, it stops after POST. Reset your Tablet PC. WLAN Problems I cannot use the WLAN feature.
I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your Tablet PC is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point ...
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with the radio frequency, causing poor GPS signal reception. To solve the problem in this situation, run the BIOS Setup Utility, go to Advanced Device Configuration Docking USB Port Setting and change the setting to USB 2.0.
Resetting the Tablet PC You may have to reset (reboot) your Tablet PC on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the Tablet PC.
System Recovery Using Windows RE Windows has a recovery environment (Windows RE) that provides recovery, repair, and troubleshooting tools. The tools are referred to as Advanced Startup Options. You can access these options by selecting Start Settings Update & security Recovery (for Windows 10) or Start Settings System ...
Using Recovery Partition When necessary, you can restore your Windows system to the factory default state by using the “recovery partition” feature. Recovery partition is a portion of your hard disk drive that is set aside by the manufacturer to hold the original image of your system.
Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website http://www.getac.com Support. The Driver disc contains drivers and utilities required for specific hardware in your Tablet PC. Since your Tablet PC comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Comet Lake U Platform - Intel® Core™ i5-10210U, 1.6GHz up to 4.2GHz, 6M cache - Intel® Core™ i5-10310U, 1.6GHz up to 4.4GHz, 6M cache - Intel® Core™ i7-10510U, 1.8GHz up to 4.9GHz, 8M cache - Intel®...
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Parts Specifications GPS (option) Internal UART WWAN (option) 3G/4G LTE Barcode scanner 1D and 2D, with Trigger button (option) NFC/RFID reader Contactless Combo NFC & RFID, supporting HF (option) Protocol: ISO 14443–(A,B), MIFARE, ISO 18000-3, ISO 15693 Security Kensington lock TPM 2.0 Fingerprint scanner (optional) Power AC adapter Universal 65 W;...
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your Tablet PC. NOTE: Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix.
Safety Notices About the Battery If the battery is mishandled, it may cause fire, smoke or an explosion and the battery’s functionality will be seriously damaged. The safety instructions listed below must be followed. Danger Do not immerse the battery with liquid such as water, sea water or soda. ...
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In case of a leaking battery, keep the battery away from flames and do not touch it. Pack the battery tightly during transport. Caution Do not use the battery where static electricity (more than 100V) exists that might damage the protection circuit of the battery. When children are using the system, parents or adults must ensure that ...
DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich- wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. FRENCH ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie.
Heat Related Concerns Your device may become very warm during normal use. It complies with the user-accessible surface temperature limits defined by the International Standards for Safety. Still, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. To reduce potential heat- related concerns, follow these guidelines: Keep your device and its AC adapter in a well-ventilated area when in ...
North America Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Company name Getac Inc. 15495 Sand Canyon Rd., Suite 350 Address Irvine, CA 92618 USA Phone +1-949-681-2900 ANSI Warning Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical Equipment for use in Class 1, Division 2, Group A, B, C, and D.
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California Proposition 65 For California USA: Proposition 65, a California law, requires warnings to be provided to California consumers when they might be exposed to chemical(s) identified by Proposition 65 as causing cancer and birth defects or other reproductive harm. Almost all electronic products contain 1 or more of the chemicals listed under Proposition 65.
Canada Canadian ICES-003 CAN ICES-3(B)/NMB-3(B) This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
If you have a Getac computer that needs to go to a recycling house, Getac can help you. Just contact us at (866) 394 – 3822 or by email at GUSA.RecycleProgram@getac.com to obtain a prepaid shipping label at no charge to you, pack up your equipment in a box of your choice and send it off.
Europe Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU.
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Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU. Notices Max power: WLAN 2.4G: 17 dBm WLAN 5G: 17.5 dBm BT: 9.47 dBm NFC: -6.85 dBuA/m@10m WWAN: 23.89 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.
Restriction of Hazardous Substances (RoHS) Directive EU RoHS Getac products meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment. For more information about RoHS, go to: https://www.getac.com/us/environment/ Company name Getac Technology GmbH.
® Please reference ENERGY STAR related information from http://www.energystar.gov. As an ENERGY STAR ® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. All Getac products with ENERGY STAR ® logo comply with the ENERGY STAR ®...
Enclosure Replacement Battery The batteries of your product include two battery packs and a button cell (or called RTC battery). All batteries are available from Getac authorized service centers. The battery pack is user-replaceable. Replacement instructions can be found in “Replacing the Battery Pack” in Chapter 3.
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