Troubleshooting Caller Connectivity; Unable To Make Calls From A Cisco Ip Phone; Unable To Call A Pstn Telephone From A Cisco Ip Phone Or Vice Versa - Cisco Unified MeetingPlace H.323/SIP Administrator's Manual

Troubleshooting Caller Connectivity

Troubleshooting Caller Connectivity
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Unable to Make Calls From a Cisco IP Phone

Possible Cause-The network may not be functioning properly.
Corrective Action-Verify your network access.
Possible Cause-Cisco Unified CallManager may not be configured correctly.
Corrective Action-Verify your Cisco Unified CallManager configuration.

Unable to Call a PSTN Telephone From a Cisco IP Phone or Vice Versa

Possible Cause-The voice gateway may not be functioning or configured properly.
Corrective Action-Verify your configuration settings.
Administrator Guide for Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1
4-2
Chapter 4
Unable to Make Calls From a Cisco IP Phone, page 4-2
Unable to Call a PSTN Telephone From a Cisco IP Phone or Vice Versa, page 4-2
Dead Air Heard When Using an H.323 Device, page 4-3
Dead Air Heard When Using a Cisco IP Phone, page 4-3
Fast Busy Signal Heard When Using a Cisco IP Phone, page 4-3
Unable to Make Dial-Pad Key Selections When Using an H.323 Device, page 4-3
Checking the Cisco Unified MeetingPlace Audio Server System When IP Ports Do Not Answer,
page 4-4
Checking the Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Server
When IP Ports Do Not Answer, page 4-4
Checking Cisco Unified CallManager When IP Ports Do Not Answer, page 4-5
Checking the Cisco Unified MeetingPlace Audio Server System When IP Calls Connect But No
Audio Is Heard, page 4-5
Checking the Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 When IP
Calls Connect But No Audio Is Heard, page 4-6
Checking the Cisco IP Phone When IP Calls Connect But No Audio Is Heard, page 4-6
Unable to Dial Out on IP Ports, page 4-6
Checking the Cisco Unified MeetingPlace Audio Server System When Unable to Dial Out on IP
Ports, page 4-7
Checking the Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 Server
When Unable to Dial Out on IP Ports, page 4-7
Checking Cisco Unified CallManager When Unable to Dial Out on IP Ports, page 4-8
Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1
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