Frequently Asked Questions - Philips HR1378 User Manual

8 Frequently asked
questions
This chapter lists the questions most frequently
asked about the hand blender. If you cannot find
the answer to your question, please contact the
Customer Care Centre in your country.
Why doesn't the appliance work?
•
The batteries may be empty. Recharge the
batteries (see chapter 'getting started', section
'Charge your hand blender').
• The safety switch may be stuck in the lower
position. In this case, it is not possible to switch
on the appliance and the indicator lights flash
red. Move the safety switch upwards, push it
downwards again and release it. Then try to
switch on the appliance again. If you still cannot
switch on the appliance after this, contact your
Philips dealer or a service centre authorised by
Philips.
• The overheat protection may have switched off
the appliance because the motor is too hot. The
indicator lights light up red. let the appliance
cool down before you continue to use it. If
the appliance still does not work, contact your
Philips dealer or a service centre authorised by
Philips.
Why do the indicator lights flash red?
The safety switch does not work properly. In this
case, it is not possible to switch on the appliance
and the indicator lights flash red. Move the safety
switch upwards, push it downwards again and
release it. Then try to switch on the appliance
again. If you still cannot switch on the appliance
after this, contact your Philips dealer or a service
centre authorised by Philips.
Why do the indicator lights light up red?
The overheat protection has switched off the
appliance because the motor is too hot. The
indicator lights light up red. let the appliance
cool down before you continue to use it. If the
12
appliance still does not work, contact your Philips
dealer or a service centre authorised by Philips.
Why does the bottom indicator light flash blue?
The batteries are running low. Recharge the
batteries (see chapter 'getting started', section
'Charge your hand blender').
Why does the appliance suddenly stop working?
some hard ingredients may block the blades.
Release the on/off button, detach the motor unit
and remove the ingredients that block the blades.
Why does the appliance have a safety switch?
The appliance has a safety switch to protect the
user against injuries in case of careless handling.