ECOVACS DEEBOT T9 AIVI Instruction Manual page 20

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No.
Malfunction
AIVI Visual Detection Sensor
8
cannot recognize objects.
DEEBOT is not able to connect to
9
the home Wi-Fi network.
DEEBOT does not clean the
10
whole area.
DEEBOT Side Brushes drop out of
11
place during use.
20
EN
Possible Causes
The cleaning area is not well illuminated.
AIVI Visual Detection Sensor lens is dirty or
blocked.
The objects are too close to the AIVI Visual
Detection Sensor.
Incorrect home Wi-Fi username or password entered.
Incorrect App installed.
DEEBOT is not within range of your home Wi-Fi signal.
Network setup started before DEEBOT was ready.
DEEBOT does not support 5 GHz Wi-Fi.
The cleaning area is not tidy.
The Side Brushes are not correctly installed.
Solutions
Smart Recognition requires sufficient lighting. Please
make sure the areas to be cleaned are well illuminated.
Clean the lens with a clean soft cloth, and make sure
the sensor is not blocked. Avoid using any detergent or
cleaning spray while cleaning.
This is normal. The optimal distance of object
identification for AIVI Visual Detection Sensor is 50
cm(19.7 inches).
Enter the correct home Wi-Fi username and password.
Please download and install ECOVACS HOME App.
Make sure DEEBOT is within range of your home Wi-Fi signal.
Turn ON Power Switch. Press the RESET Button. DEEBOT is
ready for network setup when its Wi-Fi Indicator light flashes
slowly.
Make sure the robot has been connected with 2.4 GHz Wi-Fi
network.
Remove small objects from the floor and tidy up the cleaning
area before DEEBOT starts cleaning.
Make sure the Side Brushes click into place when installing.

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