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iRobot Customer Care
USA & Canada
If you have questions or comments about your Braava jet
robot mop,
®
EN
please contact iRobot before contacting a retailer.
You can start by visiting www.irobot.com for support tips, frequently
asked questions and information about accessories. This information
can also be found in the iRobot HOME App. If you need further
assistance, call our Customer Care team at (877) 855-8593.
iRobot Customer Care Hours
• Monday to Friday, 9AM – 9PM Eastern Time
• Saturday and Sunday 9AM – 6PM Eastern Time
Outside USA & Canada
Visit www.global.irobot.com to:
• Learn more about iRobot in your country.
• Get hints and tips to improve your Braava jet
®
robot mop's performance.
• Get answers to questions.
• Contact your local support center.
10
For more information, visit global.irobot.com
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Need help?
Do you have a question about the Braava jet m6 and is the answer not in the manual?
Questions and answers
I assume the iRobot Braava jet m6 connects with my cell phone like your vacuums do. Also, is filling the tank required on every cleaning episode? Also does iRoomba supply the cleaning solution and mops to operate the unit?
Yes, the iRobot Braava jet m6 connects to a smartphone through the iRobot HOME App. It is necessary to fill the tank before each cleaning if the robot senses it's empty, indicated by a red sweeping light. iRobot provides cleaning solution (Bona packages) and includes disposable wet and dry pads, as well as a washable microfiber pad.
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