Summary - HP X Class 500/550MHz User Manual

Summary

The table below summarizes the services and support available from HP
or authorized resellers.
Service Covers
Basic Parts and
Warranty labor for HP
products: first
year on-site
parts & labor;
second and
third year
parts only.
HP Parts & labor
SupportPa for HP
ck on-site products.
service
HP CD-ROM
Support containing:
Assistant Product
Manuals,
Technical
Information
and Product
features.
Electronic Technical
services information,
drivers,
utilities, tools
and
diagnostics.
Chapter 4
Hewlett Packard Support and Information Services
Period Response
covered time
Three Next
years from working
date of day for
purchase. on-site.
First three Next
years. working
day.
Released N/A
quarterly.
Anytime. 24-hour
access.
Fee When
available
No charge. At time of
purchase.
One fee Within 30
which covers days of
the three purchase.
years.
Annual Anytime.
subscription.
No charge. Anytime.
Summary
Purchase
from
HP
HP
Authorized
reseller.
HP
HP BBS,
WWW,
Compuserve,
America
Online.
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