Lifeline Telephone Support - HP X Class 500/550MHz User Manual

Hewlett Packard Support and Information Services

Lifeline Telephone Support

Lifeline Telephone Support
Lifeline is a fee-based telephone support program for Personal
Workstations available after the one-year telephone support provided as
part of the hardware warranty has expired.
Your call can either be charged to your phone bill at a per-minute rate or
to your credit card (Visa, Mastercard or American Express) at a flat fee.
The charge begins AFTER you have been put in contact with a support
technician. If your problem is found to be covered by the HP Hardware
Warranty, no charge will be applied.
In the US please call the appropriate number listed below.
Number
1 (900) 555-1500
1 (800) 999-1148
In Europe, please call the telephone support center (+44 171 512 5202).
Free access to HP information services is not affected by this service. You
are encouraged to access HP Information Services throughout the life of
your Personal Workstation, whether in or out of warranty.
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Method of Payment
Charged to phone bill
Charged to credit card
Charge Type
per-minute rate
Flat fee
Chapter 4