Hard Disk Drive; Hardware Installation - HP TouchSmart dx9000 Troubleshooting And Maintenance Manual

Hard Disk Drive

Symptom
Computer seems to be locked
up and not responding.
Hard disk drive error message
displays.

Hardware Installation

Symptom
A new device is not
recognized as part of the
system.
12
Troubleshooting and Maintenance Guide
Possible solution
Use the Windows Task Manager to close any programs not responding or
restart the computer:
1 Press the Ctrl key, the Alt key, and the Delete key on the keyboard at the
same time.
2 Click Start Task Manager.
3 Select the program that is not responding, and click End Task.
Or
If closing programs does not work, restart the computer:
a Press the Ctrl key, the Alt key, and the Delete key on the keyboard at
the same time.
b Click the arrow next to the Shut Down button and then click
Restart.
c If this does not work, press and hold the On button for 5 or more
seconds to turn off the computer. Then, press the On button to restart.
Press the HP Help button on the keyboard to open the Help and Support
Center, or refer to the Limited Warranty and Support Guide to contact Support.
Possible solution
Install the device driver from the CD provided with the device, or download
and install the driver from the device manufacturer's Web site.
You may need an updated driver for Windows Vista. Contact the device
vendor directly for an update.
For HP peripherals, visit the HP Web site. Refer to the Limited Warranty and
Support Guide for details.
Ensure that all cables are properly and securely connected and that the pins in
the cable or connector are not bent.
Turn off the computer, turn on the external device, and then turn on the
computer to integrate the device with the computer.