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T roubleshoo�ng
Fault details
Unable to start up
Type-C not
supply power
Dim images
Jumping image
or ripple screen
The indicator is not
lit up, and no
picture is shown
The screen displays
"Out of range"
Healthyeyes
In order to avoid eye fatigue and neck, arm, elbow, and shoulder pain caused by prolonged use of the
monitor, pay attention to the following points in use:
1. Keep you eyes 20 to 28 inches (about 50-70 cm) from the monitor screen.
2. In using the monitor, you are recommended to increase the blinking frequency to relieve eye fatigue.
3. Please take a rest for 20 minutes every two hours.
4. While you are in a rest, take your eyes away from the monitor and look at the distant target for at least 20 s.
5. While you are in a rest, you can stretch to soothe the neck, arms, back, and shoulders.
Low blue light details
In recent years, the damage of blue light to the eyes has attracted more and more attention. Generally,
the wavelength of blue ray is 400-480nm, and the wavelength of harmful blue ray is 415-455nm. The
display hardware has been designed to effectively reduce the proportion of harmful blue light emission.
In addition, the user can enable the eye protection mode for healthy eye use through the menu setting.
Causes of faults
The power supply
· Correctly connect the charging cable
port is not
· Long-press the power key to start up the machine
properly
connected
· Set the power supply setting of Type-C to "Enabled"
Type-C power
Setting relief
The
luminance/
· Adjust the luminance and the contrast ratio
contrast ratio
is
not
adjusted
Interfered
· Keep away from electrical equipment that may
· Turn on the computer and the all-in-one intelligent
The power
cable is not
· Insert the computer and the all-in-one intelligent
properly
connected
· Connect the Type-C power cable correctly
Incorrect resolution
· Please set the resolution as the recommended value in
Solutions
cause electronic interference
conference machine
conference machine correctly
the basic parameters
15
FLEX U ser M a n u a l
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