Troubleshooting - STIEBEL ELTRON DCE 11/13 Operation And Installation Manual

OPERATION

Troubleshooting

6. Troubleshooting
Problem Cause
The appliance will not No power to the appli-
start despite the DHW ance.
valve being fully open.
The flow rate is too low.
The aerator in the tap is
scaled up or dirty.
The water supply has
been interrupted.
The required tempera- Internal anti-scalding
ture is not being reached. protection is activated.
The appliance is no
longer heating the water
because the cold water
inlet temperature is
above 55 °C.
"Con" occasionally ap- The wireless remote con-
pears on the display. trol is outside its range.
"Con" frequently appears The battery is at the end
on the display. of its capacity.
If you cannot remedy the fault, notify your qualified contractor.
To facilitate and speed up your request, provide the number from
the type plate (000000-0000-000000).
Nr.: 000000-0000-000000
22 |DCE 11/13
Remedy
Check the fuse/MCB in
your fuse box/distribu-
tion panel.
Clean and/or descale the
aerator or replace the
special aerator.
Vent the appliance and
the cold water inlet line
(see chapter "Installa-
tion / Commissioning /
Restarting").
Ask a qualified contrac-
tor to deactivate the an-
ti-scalding protection.
Reduce the cold water
inlet temperature.
Reduce the distance
between the wireless
remote control and the
appliance. Resend the
temperature request.
Change the battery
(see chapter "Battery
change").
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