HP Kayak XA-s02 Supplementary Manual page 18

The computer boots
normally (in VGA
mode), but the screen
goes blank or is
corrupted when
switching to high-
resolution mode
The computer boots
correctly in VGA and
high-resolution mode,
but visual anomalies
occur when using
applications.
AccelGALAXY Graphics Board Configuration and Troubleshooting Guide
Troubleshooting
Solution
Check that your monitor supports the selected
AccelGALAXY resolution and refresh rate. If the monitor
does not support the selected resolution, boot in VGA
and then change your settings.
The AccelGALAXY driver may be corrupted or not
properly installed. Reboot in VGA mode and reinstall
the driver. You can download the latest driver version
from HP's Web site:
http://www.hp.com/go/kayaksupport
Remove the AccelGALAXY graphics board, and then re-
insert it. Ensure that the board is properly inserted in
the AGP slot.
Solution
The driver may not be optimized for the application
used. Open Display Properties, select AccelPanel, click
the Configure button, click the Applications tab, and
select the appropriate application.
For more information, see The AccelPanel - Applications
Page, on page 14.
Check HP's Web site for an updated driver version for
your application.
http://www.hp.com/go/kayaksupport
Check for additional information on HP's Web site.
http://www.hp.com/go/kayaksupport
18 English
Explanation
This problem may occur if you have just
changed your monitor.
If the driver files are corrupted, the PC
Workstation may boot in VGA mode but
may be unable to switch to high-resolution
mode.
The graphics board may not be seated
correctly. This causes the screen to go
blank at this point.
Explanation
When an application is selected, the driver
settings are automatically configured for
optimum performance and visual comfort
for that application.
HP frequently updates the AccelGALAXY
driver to incorporate feature and
performance enhancements, or to fix
problems found when running specific
applications.
HP provides additional documentation,
such as "F F F F requently A A A A sked Q Q Q Q uestions
(FAQs)" and "Release Notes" to help you
troubleshoot your graphics board.