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Trouble shooting
Q. When I press the Power button, nothing happens (the green LED may blink briefly).
A. An apparent 'dead' camera can be caused by the following:
•
The battery is flat or defective. Replace or charge the battery.
•
The Firmware may have locked up. Use a paper clip or similar object to press the
Reset button.
•
The lens module cable is not properly inserted or defective. Ensure the lens cable is
firmly and squarely seated at both ends. Take note that the connectors have an
opening mechanism. Never use force to insert/remove the cable.
Q. When I turn on the camera or while recording the rear LED continuously blinks very
quickly. The camera will, at some time, turn off.
A. The battery is almost depleted and needs to be recharged.
Q. When I turn on the camera the top LEDs blink (Blue and Yellow or Blue and Red and
Yellow) and the rear LED blink rapidly for about 30 seconds. The camera then turns off.
A. There is no SD card inserted or the SD card is not making proper contact. Insert the
card and/or clean the contacts.
Q. When I try to record a video or photo nothing happens. The camera may or may not
beep once.
A. There is a problem with the SD card.
•
The card is full. Format the card using SDFormatter, if possible.
•
The card is not formatted correctly. Format the card using SDFormatter, if possible.
•
The card is too slow. It is recommended to only use cards with a speed rating of U3
or above.
Q. I can take photos normally but when I try to record a video nothing happens.
A. There is a problem with the SD card.
•
The card is full. Format the card using SDFormatter, if possible.
•
The card is not formatted correctly. Format the card using SDFormatter, if possible.
•
The card is too slow. It is recommended to only use cards with a speed rating of U3
or above.
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