Canon BJC-2100 Series User Manual page 204

C 2 A
HECK RE TOO MANY ENVELOPES LOADED
You can set up to 5 envelopes in the auto sheet feeder.
C 3 I
HECK S THE PAPER GUIDE SET CORRECTLY
If the paper guide on the auto sheet feeder is not set correctly, the paper
does not feed straight or may jam in the printer.
The paper guide must be snug against the side of the stack and not too
tight.
C 4 A
HECK RE THE ENVELOPES LOADED CORRECTLY
To avoid misfeeds and jams, always load the top edge of an envelope (or
stack of envelopes) lengthwise with the flap side down.
Envelopes
Paper Jams or Does Not Feed
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Troubleshooting 204