Assa Abloy CMD User Manual page 16

Troubleshooting
What´s wrong?
The door does not open
The motor does not start
The motor starts but stops during
opening
The door does not close
The motor does not start
The motor starts but stops during
opening
The door moves slowly
If the problem continues, please contact your ASSA ABLOY Entrance Systems representative.
Service/Maintenance
Service and adjustments performed by your ASSA ABLOY Entrance Systems-authorized representative
will ensure safe and proper operation of your automatic door unit.
Remember to keep "Service Log Book" and "Site Acceptance Test and Risk Assessment" documents
(PRA-0005) available. These are used together.
The table below shows the recommended interval in months, when to replace parts during preventive
maintenance. Talk to your ASSA ABLOY Entrance Systems representative to learn more about our
service offering.
Part
Electrical emergency unit bat-
tery
Mechanical emergency unit
elastic cord
Floor guide shoe
Felt padded
Carriage wheel
Single
Anti-derailing
Tooth belt
Check that all required signage is applied and intact, see page 13. Also check other consumable
parts, such as brushes, door stops and glazing rubbers.
16
Change the setting of the program selector.
Check the mains switch and fuse in the building.
Unlock the mechanical locks.
Clean the floor guide.
Check for objects jammed under the door.
Change the setting of the program selector.
If a presence sensor is installed, check for and remove objects placed in the
presence zone.
Clean the floor guide.
Check for objects jammed under the door.
Prevent traffic from using the door and allow it to close completely.
Allow the operator to control the closed position without interruption.
Cycles/hour in operation
<10
Part Number
Low
Traffic
24
33550475
12
331700121
b 24
33831622
36
830060
246313
33735251 60
Issue 2018-03-09
Remedies
<100 >100
Medium High
Traffic Traffic
24 24
12 12
12 6
24 12
48 36
Abusive
Environment
24
12
6
12
24
1006492-en-3.0