If You Cannot Resolve The Problem - Canon PIXMA MP800 User Manual

If You Cannot Resolve the Problem

If you cannot resolve the problem with any of the workarounds in this chapter, please contact the
Canon Customer Care Center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Attempts by customers to repair or take apart the machine will invalidate any
Caution
warranty regardless of whether the warranty has expired.
Before contacting the Canon Customer Care Center, confirm the following:
Product name: PIXMA MP800
Serial number: written on label inside machine
Details of the problem
What you tried to solve the problem, and what happened
If the machine emits any unusual sound, smoke, or odor, turn it off immediately.
Note
Unplug the power cord from the outlet and contact the Canon Customer Care
Center. Never attempt to repair or disassemble the machine yourself.
Chapter 12 Troubleshooting 143