Paper Does Not Feed Properly - Canon i320 Quick Start Manual

Paper Does Not Feed Properly

Problem Possible Cause
Paper Does Not Inappropriate
Feed Properly paper type used
Paper feed roller is
dirty
Paper Jams
Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid Print Media to Avoid" on page 3
Print Media to Avoid Print Media to Avoid
Follow the steps described below to clean the paper feed rollers.
1. Ensure the Printer is on and there is no paper loaded in the printer.
2. Open the Printer Printer Properties Properties dialog box.
Printer Printer Properties Properties
3. Click the Maintenance Maintenance tab.
Maintenance Maintenance
4. Click Roller Cleaning Roller Cleaning Roller Cleaning. Roller Cleaning
5. The confirmation message is displayed.
Follow the instruction on the screen.
1. Ensure the Printer is on and there is no paper loaded in the printer.
2. Open the Page Setup Page Setup Page Setup dialog box. Page Setup
3. Click Utilities... Utilities....
Utilities... Utilities...
4. Select Cleaning Cleaning from the pull-down menu. Cleaning Cleaning
5. Click Roller Cleaning Roller Cleaning.
Roller Cleaning Roller Cleaning
6. The confirmation message is displayed.
Follow the instruction on the screen.
1. Gently pull the jammed paper out of the sheet feeder slot or the paper output
slot, whichever is easier.
•If the paper tears and some of it is left in the printer, turn the printer off, then
open the front cover and remove the piece of paper. Do not touch internal
parts in the printer. If you cannot reach or remove the torn paper, do not
attempt to disassemble the printer yourself. Contact the Customer Care
Center.
•If you cannot extract the paper, turn the printer off, and then turn it back on.
The remaining paper will be ejected automatically.
2. Close the front cover and reload the paper into the paper rest, then press the
RESUME/CANCEL RESUME/CANCEL RESUME/CANCEL RESUME/CANCEL button on the printer.
Troubleshooting
Try This
41