Samsung WA24A8370G Series User Manual page 44

Troubleshooting
Code
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
9C1
• Check if power is supplied properly.
• If the information code remains, contact a customer service centre.
Low voltage detected.
9C2
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service centre.
Inverter Communication problem.
AC6
• Check the Inverter PCB and wire harness.
• If the information code remains, contact a customer service centre.
The washing machine did not properly lock the door.
dC
• Make sure the door is properly closed.
dC1 • Make sure laundry is not caught in the door.
• If the information code remains, contact a customer service centre.
High temperature heating check.
HC
• If the information code remains, contact a customer service centre.
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service centre.
LC
NOTE
When the washing machine displays "LC", the washing machine drains for 3 minutes and
the POWER button is inoperative during this time.
Water is overflowed.
• Restart after spinning.
OC
• If the information code remains on the display, contact a local Samsung service
centre.
When position of the clutch can't be detected.
PC
• If the information code remains, contact a customer service centre.
After position of the clutch is detected, if the signal of the clutch hall goes wrong.
PC1
• If the information code remains, contact a customer service centre.
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2021-06-09 11:33:21