Samsung WA24A8370G Series User Manual page 41

Problem
Fills with the wrong
temperature water.
Door (Lid) locked or will not
open.
Does not drain and/or spin.
Load is wet at the end of the
cycle.
Untitled-1 41
• Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water taps. Flush
water lines.
• Disconnect the hoses and clean the screens. The hose filter screens
may be clogged.
• While the washing machine fills, the water temperature may change
as the automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washing machine fills, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of the automatic
temperature control feature as the washing machine determines the
water temperature.
• While the washing machine is operating, press or tap Hold to Start to
stop the washing machine. It may take a few moments for the door
lock mechanism to disengage.
• Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain
models only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the door, and press or tap Hold to Start. For your safety, the
washing machine will not spin unless the door is closed.
• Use the High or Extra High spin speed. (Applicable model only)
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
Action
English 41
2021-06-09 11:33:21