HP Compaq d330 DT Troubleshooting Manual page 47

Solving Network Problems (Continued)
Problem
Network controller stops
working without apparent
cause.
New network card will
not boot.
Cannot connect to
network server when
attempting Remote
System Installation.
System setup utility
reports unprogrammed
EEPROM.
Troubleshooting Guide
Cause
The files containing the
network drivers are
corrupted.
The cable is not securely
connected.
The network controller is
defective.
New network card may be
defective or may not meet
industry-standard
specifications.
The network controller is
not configured properly.
Unprogrammed EEPROM.
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Troubleshooting Without Diagnostics
Solution
Reinstall the network drivers, using
the Restore Plus! CD.
Ensure that the cable is securely
attached to the network connector
and that the other end of the cable
is securely attached to the correct
device.
Contact an authorized service
provider.
Install a working, industry-standard
NIC, or change the boot sequence
to boot from another source.
Verify Network Connectivity, that a
DHCP Server is present, and that
the Remote System Installation
Server contains the NIC drivers for
your NIC.
Contact an authorized service
provider.
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