HP Compaq d330 DT Troubleshooting Manual page 44

Troubleshooting Without Diagnostics
Solving Hardware Installation Problems (Continued)
Problem
Computer will not start.
Power LED flashes Red five
times, once every second,
followed by a two second
pause, and the computer
beeps five times.
Power LED flashes Red six
times, once every second,
followed by a two second
pause, and the computer
beeps six times.
2–28
Cause
Wrong memory
modules were used in
the upgrade or memory
modules were installed
in the wrong location.
Memory is installed
incorrectly or is bad.
Video card is not seated
properly or is bad, or
system board is bad.
www.hp.com
Solution
1. Review the documentation that
came with the system to
determine if you are using the
correct memory modules and to
verify the proper installation.
2. Observe the beeps and LED
lights on the front of the
computer. See Appendix A,
"POST Error Messages"
determine possible causes.
3. If you still cannot resolve the
issue, contact Customer
Support.
1. Reseat DIMMs. Power on the
system.
2. Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory
with HP memory.
4. Replace the system board.
For systems with a graphics card:
1. Reseat the graphics card. Power
on the system.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated
graphics, replace the system board.
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