What to Do First
What to Do First
Is there really a problem with my PC or do I just
not know how to do something?
I do have a problem and need to do some
troubleshooting.
Does it seem to be a basic problem with Windows,
or a problem with your modem, DVD or CD-RW
drive?
Still Need Help?
18
Either
•
Refer to chapter 2 in this manual, "Getting
Started with Brio" for basic advice on using
your PC.
Or
•
Refer to your online
for information on using
your mouse, DVD drive or CD-RW (refer to
page 14).
Yes
•
Refer to your online
(refer to page 15).
No
•
For quick tips, refer to "Troubleshooting
Quick Reference" on page 19.
•
For more detailed help, refer to the
"Troubleshooting Help Zone", starting on
page 24.
•
Run HP's powerful diagnostics utility,
DiagTools, to check your hardware see
page 20).
•
Refer to "Where to Find Help" on page 24.
•
Restore your PC to its original factory
configuration (see page 20).
•
Collect information on your PC (see page
41).
•
For a wide range of information and
support, refer to the HP Brio Support Web
at:
www.hp.com/go/briosupport
•
Contact your support provider.
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